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(Archived) Can't sync between android app and web version on laptop


richardsites

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Posted

I'm a new user.  Web versions sync between my laptop and Acer tablet (if using the web sign in) but the app doesn't sync with the web versions.  I can't use the web version on the tablet since the keyboard hides the note entry field so I'm stuck.  Any thoughts?

  • Level 5*
Posted

Are you sure that you are correctly logged into the same account with the Android app as you are with the web version? I use the Android app on a couple of Android tablets, they work fine.

  • Level 5*
Posted

And is are you getting a "Sync failed" error (or some such)? Look at the lower left corner of the main Evernote panel, where you see the Account name, icons for creating various types of notes, and the Notes, Notebooks, Tags, Places and Skitch Notes selectors.

  • Level 5*
Posted

Think that you need to open a support request for this one: see the link in my signature. Good luck.

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