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(Archived) "Your password seems to have changed"


walton

Idea

Posted

I downloaded EverNote a long time ago, and couldn't see the point, so I deleted it.

 

Today I decided to take a second look, and downloaded 5.0.7. Apparently EverNote remembers me, and tells me "Your password seems to have changed". I am invited to enter my new password. Which is rejected, putting me into an apparently infinite loop.

 

So I came to the web site and registered for a new account... which of course has a different user ID.

 

Now I need to change my userID, I presume. How? Can't say I'm finding EverNote any more intuitive this time, than I did the first try.

7 replies to this idea

Recommended Posts

Posted

I downloaded EverNote a long time ago, and couldn't see the point, so I deleted it.

 

Today I decided to take a second look, and downloaded 5.0.7. Apparently EverNote remembers me, and tells me "Your password seems to have changed". I am invited to enter my new password. Which is rejected, putting me into an apparently infinite loop.

 

So I came to the web site and registered for a new account... which of course has a different user ID.

 

Now I need to change my userID, I presume. How? Can't say I'm finding EverNote any more intuitive this time, than I did the first try.

Did you try logging into the original account via the website?

Posted

I downloaded EverNote a long time ago, and couldn't see the point, so I deleted it.

 

Today I decided to take a second look, and downloaded 5.0.7. Apparently EverNote remembers me, and tells me "Your password seems to have changed". I am invited to enter my new password. Which is rejected, putting me into an apparently infinite loop.

 

So I came to the web site and registered for a new account... which of course has a different user ID.

 

Now I need to change my userID, I presume. How? Can't say I'm finding EverNote any more intuitive this time, than I did the first try.

Did you try logging into the original account via the website?

 

No. I don't know what my old Evernote account ID or password once were.

  • Level 5
Posted

You should try logging in to the old website. Your password was reset. If you have any issues, I suggest you contact support.

Posted

Old website? Please educate me.

 

How and why was my password reset? Not that I would have remembered it (or my userID) anyway, after this length of time.

 

Thanks.

Archived

This topic is now archived and is closed to further replies.

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