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(Archived) I lost premium account. Anyone?

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It's the first time visiting here. I tried to search but didn't find any posts relevant to this issue.


The thing is, I purchased the annual premium 31st Oct, last year.


Strangely, Evernote webpage is showing me that my account is not a premium one even though it's been just 5 months since the purchase.


I noticed this matter about 6 hours ago and sent a ticket to the customer service.


I wondering if it's just me experiencing this strange issue.

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