JonathanM 0 Posted March 7, 2013 Share Posted March 7, 2013 Hi everyone, Some bad news for me and some of your trying to recover lost notes. I had a days worth of unsynced notes on the my iPhone which were deleted when the password reset was activated. After dealing with premium support for several days this is the message I received today: Ticket # 16051-250333Dear valued customer, I apologize for the inconvenience this has caused. Unfortunately any notes that were not synced to our severs when the password reset went into effect are gone. I am truly sorry for the data loss that you have now had. Thank you for your continued patience. Summer Evernote Support I'm not happy with this at all and as a paying customer I will be seeking redress. What is clear now is that Evernote for no reason what-so-ever remote wiped Evernote on user's iPhone with no warning or notification to allow users to copy their data. I would not have minded having to copy-paste unsynced notes across before resetting the account but no opportunity was given. I feel extra sorry for those who have never synced their notes... deleting users data is just the worse thing Evernote could have ever done. Link to comment
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