Jump to content

(Archived) Friend unable to login or reset password to his Premium Account

Recommended Posts



As of yesterday my friend cannot log in to his Evernote account. Does not recognise his password.


When he does Password Reset, he does not receive an email.


Also, funnily enough when he enters his email address (instead of username) to perform password reset, it says that the email address is not associated with any Evernote account.


If an evernote support staff can inbox me, i will provide you his username & email address.


This is the only means of support i could find?

Link to comment
  • Level 5*

Hi - please refer your friend to this link.  Logging in to Evernote.com via a browser,  he should be able to use either a user name or a remembered email address plus password to log in.  If that fails,  the route is via the support requests link in my signature. 


Link to comment


This topic is now archived and is closed to further replies.

  • Create New...