(Archived) Unable to drag and drop to create a new note

[xshift 8]

I had not upgraded for a while and did so 2 days ago. I lost the ability to drag a file from Explorer over to the Evernote window to automatically create a new note. Is this a bug? If the functionality was purposely dropped, are there older builds of Evernote we can download somewhere? This saves me a ton of time.

thanks for any help!

[xshift 8]

Anybody?

[spg SCOTT 736]

This works for me, dropping a file onto the EN window creates a new note.

What is the type of file?

What size? (not sure how EN reacts if the file is over the note size limit)

What happens when you try and drop a file into EN?

Where are you dropping the file in the EN window? (if you "drop" it onto a notebook, it gets put in there, is that happening and you don't notice?)

What build of EN are you using? (Current is: 4.6.2.7927) Help -> About

[xshift 8]

Hi,

 

Thanks for the reply.

 

I've mainly tried PDF and JPG. What I was able to do previously was set the EN window on the left, Windows Explorer window on the right, and drag files from the right into the list of notes in the EN window. This would create a new note and add the file to it. If the file was over 50mb (sometimes I did not double check before dragging), it would give a message saying the file was over the maximum size limit, and would not create a new note. 

 

Trying it the same way now, it simply does nothing. When I'm dragging and go over the note list, the cursor turns into the "can't do that" circle with a slash inside it. Same thing over the list of notebooks or anywhere else in the EN window. Trying to drop it in either place anyway does nothing at all. It also does not work when creating a blank note and attempting to drag the file into that. 

 

Help > About says the same - 4.6.2.7927.

 

Just tried copying and pasting from Windows Explorer. Into the note list does nothing, into a new note puts in an image of the first page of the PDF only. JPG and PNG appear to work pasting into a new note.

 

thanks!

[spg SCOTT 736]

I don't know why it would not work, when I drag and drop items I get the "Copy" mouse icon, and it works.

Does dropping a file on the Evernote.exe work?

It should be here: C:\Program Files\Evernote\Evernote

[xshift 8]

Yes. That creates a new note in the currently selected notebook.

[spg SCOTT 736]

Ok, so that works at least...I'm not really sure otherwise...

Perhaps you could submit a support request to Evernote, as they may be able to help debug why this happens better.

http://evernote.com/contact/support/

Post the ticket number here, in case there are any passing EN staff that could look into it.

[xshift 8]

I submitted a ticket, but it did not give me a ticket number.. just:

Submit a Ticket - Confirmation

Thank you for submitting your issue to us.

 

 

 

 

Thanks for trying to help.. I appreciate it 

[spg SCOTT 736]

You should receive an email with a ticket number, confirming that it was submitted correctly. If you don't, then it didn't submit correctly, and you will need to try again.

[xshift 8]

Ah.. thanks again It was hiding. Ticket # 16051-235650