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(Archived) Evernote Sync Failure, Downloading Metadada...


srtemple13

Idea

Posted

Evernote on my Mac will no longer synchronize. During its attempts to sync the Sync Status windows says 'Downloading metadata...' It will sync (or attempt to) for 10 - 15 minutes and eventually fail with the following message...

Synchronization failure...

Evernote is unable to connect with the Evernote Service. This may be due to a network problem or service maintenance. Please try again later. If enabled, automatic synchronization will resume once the Service becomes available.

MacBook Pro 6,2

Evernote 5.0.4 (I also tried 5.0.5 and the problem persisted)

4 replies to this idea

Recommended Posts

  • Level 5
Posted

Looks like a network issue. I would make sure you're using 5.0.5 and contact support if it still fails.

Posted

@Jackolicious - I tried upgrading to 5.0.5, but the problem did not go away.

Today the problem disappeared out of the blue. I restarted Evernote after Force Quitting and all of a sudden it was syncing just fine. I didn't change anything. Oh well, at least it's working.

Posted

So I have Evernote v. 5.1.3 on my Mac and my iPad. Some of the notes are synced and some are not. I receive "synchronization failure" messages, but no information about why. Any tips? Installing an earlier version of Evernote, as suggested above, seems like an odd fix but...

Archived

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