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(Archived) Evernote windows client can't sync


Yu Hao

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Hi, My Evernote windows client can't sync for a few days. I have googled everywhere but it seems nobody has an exact same problem. So it is:

First, I am in China, but I used the international version(normal version, not the Chinese localized "yinxiang biji".

Second, both my computers have the same problem(one with Win7 + Chinse language and one with Win XP + English languge), but the web client and my android client works fine.

It took a long time for my Evernote to "sync promotions" and then "0% Updating client database". After a few minutes, it reported failed connecting the Evernote server.

Here's the Activity Log:

19:44:39 [5476] 0% Connecting to www.evernote.com

19:44:39 [5476] 0% * loaded updateCount: 142916

19:44:39 [5476] 0% * loaded 4 sync chunks, updateCount=144538

19:44:41 [5476] 0% Usage Metrics: sessionCount=1

19:44:41 [5476] 0% Client updateCount=142916, server updateCount=144538

19:44:41 [5476] 0% Retrieving list of changes from the server

19:44:41 [5476] 0% * saved 4 sync chunks, updateCount=144538

19:44:41 [5476] 0% Expunging 90 notes

19:44:41 [5476] 0% Synchronizing 97 notes

19:44:41 [5476] 0% Updating local note "Problem 47: Distinct primes factors", resource count: 1

19:44:41 [5476] 0% * guid={11BC0EBF-5C22-40FE-BBB4-549B2B36E9A7}

19:44:41 [5476] 0% * Updating local resource "4c237f1d3359d5cb2076383fc71b5ae4"

19:44:41 [5476] 0% * rsrc={741EF263-BCCD-4469-B9FF-D83EEE2841FC}, note={11bc0ebf-5c22-40fe-bbb4-549b2b36e9a7}

19:44:41 [5476] 0% Updating local note "已有一万单词量,怎么继续提升?", resource count: 0

19:44:41 [5476] 0% * guid={97C338FC-8C48-49B0-AC2D-68D49CD87016}

19:44:41 [5476] 0% Updating local note "Problem 36: Double-base palindromes", resource count: 0

19:44:41 [5476] 0% * guid={E21EFD66-2824-43B4-889B-8109732A7342}

19:44:41 [5476] 0% Updating local note "Art Wolfe拍摄动物隐身:你能找到吗?", resource count: 21

19:44:41 [5476] 0% * guid={F2071CFA-735D-4EE0-A745-7EB4073D51E3}

19:44:41 [5476] 0% * Updating local resource "21726b57fdcf2b557fd568d493e354eb"

19:44:41 [5476] 0% * rsrc={655B1593-3CC6-43B4-9A5B-69E52B3510E8}, note={f2071cfa-735d-4ee0-a745-7eb4073d51e3}

19:44:41 [5476] 0% * Updating local resource "26dc049a56724d92c26711b956497c93"

19:44:41 [5476] 0% * rsrc={78C17B05-260D-4DCF-B1EC-39E5C4222DCB}, note={f2071cfa-735d-4ee0-a745-7eb4073d51e3}

19:44:41 [5476] 0% * Updating local resource "2b4fd9a09269c63334f78c188e695173"

19:44:41 [5476] 0% * rsrc={2C23A202-270C-426C-A8EA-7028AB1338B5}, note={f2071cfa-735d-4ee0-a745-7eb4073d51e3}

19:44:41 [5476] 0% * Updating local resource "3a6e84c136e13637b7f6f03c4b68514b"

19:44:41 [5476] 0% * rsrc={4DB90499-553F-4079-BC33-017D1376D316}, note={f2071cfa-735d-4ee0-a745-7eb4073d51e3}

19:44:41 [5476] 0% * Updating local resource "54d4896764c34b01e9a7031ee11bc4a1"

19:44:41 [5476] 0% * rsrc={B9FFB6F7-CBDC-459D-8F19-7582E574672F}, note={f2071cfa-735d-4ee0-a745-7eb4073d51e3}

19:44:41 [5476] 0% * Retrieving resource data, size=209597

19:44:41 [5476] 0% * rsrc={b9ffb6f7-cbdc-459d-8f19-7582e574672f}, note={f2071cfa-735d-4ee0-a745-7eb4073d51e3}

19:46:06 [5476] 0% * Retrieving resource reco data, size=2231

19:46:06 [5476] 0% * rsrc={b9ffb6f7-cbdc-459d-8f19-7582e574672f}, note={f2071cfa-735d-4ee0-a745-7eb4073d51e3}

19:46:08 [5476] 0% * Creating local resource "6f58f9351ab3102c381684023623ca7e"

19:46:08 [5476] 0% * rsrc={630DC88C-CEAF-4BCA-81C2-DA1B801B3201}, note={f2071cfa-735d-4ee0-a745-7eb4073d51e3}

19:46:08 [5476] 0% * Retrieving resource data, size=218074

19:46:08 [5476] 0% * rsrc={630dc88c-ceaf-4bca-81c2-da1b801b3201}, note={f2071cfa-735d-4ee0-a745-7eb4073d51e3}

19:46:26 [5476] 0% Can't read from Internet, error: INTERNET_CONNECTION_RESET

19:46:27 [5476] 0% Session terminated abnormally, elapsed time: 1m 48s

19:46:27 [5476] 0% * sent: 671B, received: 207KB

19:46:27 [5476] 0% * 1m 47s (99%) spent in EDAM RPC

Can somebody help me? Thanks in advance.

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  • 8 months later...

I'm having the same problem. Started a few days ago, and gives the same message in the log.

I know it's not a firewall issue because I have an Evernote client on another system in the same network synchronizing just fine.

I also know it's not an internet connection problem because the machine in question has no connectivity problems outside of Evernote not syncing.

 

Have you had any luck in solving this? 

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 I've had the same issues since this afternoon on two EN 5 computers--a Windows 7 laptop and a Windows 8 tablet. It kept saying that the sync failed because of unexpected behavior on the client side.  I kept trying to reinstall EN on my tablet and moving things around that I think I finally succeeded in making a complete mess out of it. Obviously, it still doesn't work (the tablet, at least--the laptop seems to be ok now but I'm not using it because I fear I will jinx it.).

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  • 1 month later...

I did solve my problem, after several emails back and forth with the Evernote support team. 

 

The problem of mine is the router. The router has some problems with HTTPS connection, I restarted the router, and Evernote works fine.

 

I doubt you guys's problem is the same cause though.

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