(Archived) Notes Appearing in the Wrong Notebook

[Andrew504 5]

I've noticed a bug with version 5.0.4 (seems to have been around since version 5). I use the Inbox system, and sort my notes from there. Now, I'm noticing that some notes stay in the Inbox, despite the fact that they've been moved to a new notebook. The notes show they are not in the Inbox, and the Inbox note count seem to update correctly.

Right now, my Inbox note count says there are 6 notes. When I open my inbox though, 11 notes appear. Sometimes moving a note back into the Inbox then back into the correct notebook helps, but not always. Looking closely, it appears that notes with attachments create the problem.

Has anyone else experienced this issue?

I'm running OSX 10.8.2.

[sympleko 3]

Same here.  A workaround I've found is to move it again to a third notebook (neither the original notebook nor the destination, then try to move it into the intended destination.

[BrendanM 0]

This bug appears to be fixed. Haven't had it happen for over a coupe weeks now. Great relief!

 

Not sure if it was the last EN update, or possibly OS Mavericks update fixed it.

 

Thank You!

[BrendanM 0]

This is exactly my experience George.

 

And I agree with you 100%, fix bugs forget about cosmetics.

 

I depend on a reliable product, don't care about the fresh new look.

[George Pajari 0]

The problem appears to happen with notes that are just a PDF. I have thousands of such notes and frequently find that they do not "move" to the proper view if they are a PDF only. Putting in a few characters of text at the beginning of the note causes the note to "move" to the proper notebook and "disappear" from the view it ought not appear in.

 

So for now I can work around by entering text in every note that does not move properly but what a PITA.

 

Otherwise, love Evernote and could not live without it.

 

(And I would not be upset if the user interface did not change again for several years. Fix bugs and stop playing with the cosmetics.)

[gatorbrit 70]

My experience is that it occurs most often with attachments.  I don't think I get the error without them.

I've also talked to tech support.  I've done the full uninstall etc but still I see the problem from time to time.

[BrendanM 0]

Does everyone that is experiencing this bug have a large amount of pdf files in there account?

My account is made up of about 6000 pdf files sorted into notebooks.

I'm just curious if it is the pdf files that is causing it.

[Andrew504 5]

Yup, I'm still seeing this bug, too. Dealt with it twice last week.

[BrendanM 0]

Yes 5.3.0 Beta 3

[Metrodon 2,188]

Are you running the latest version? I haven't seen the bug for a while....

[BrendanM 0]

Any update on this bug yet? I've been struggling with it since October 2012, submitted many tickets and have not gotten anywhere.

[KarenLynne 0]

Same problem here.  And can't switch between notebooks.

[Metrodon 2,188]

Me too, been talking to support about it today.

[ursula 46]

Ditto. 

Using version 5.2.1; OSX 10.8.4

[BrendanM 0]

Thank god! Other people are having this problem! Support keeps telling me they have never heard of this bug and can't help.

 

I have been having this issue since before V5.0 and yes it is still happening in the latest version.

I am on the latest OS 10.8.4, OS hasn't mattered.

Got evernote direct from evernote. But have tried it through the Mac app store version and it had the same problem. 

Have even tried it on a new clean mac system with a new install direct from Evernote and still had the same problem.

I have set up a new Evernote account and transfered all 6000 odd notes over to the new account, still no change.

Doesn't matter what view you are in, have tried Snippet and now mainly use side list view.

I mostly change notes to different notebooks on my ipad or iphone, and they always view properly on those devices as well as on a PC. But back at my office mac it is always a mess.

I am selecting the notebooks by clicking on the sidebar.

 

I can make a note jump to the correct folder by editing it, even adding a space will do and then it jumps to the correct folder.

Or if there is a notebook with missing notes (note count is 5 and only 2 notes showing up) I can right click on the notebook on the sidebar, click notebook settings, save, and they will jump back in, after it processes for a little. This can take a long time if there are a lot of notes in the notebook.

If the notebook has too many notes (note count is 2 and is showing 5 notes) this doesn't help, you'll need to find the notebook where they belong and complete the above, or edit them one by one by adding a digit or a space and they will jump away into the correct notebook.

 

 

If you need any further help please email me, brendanmicallef@me.com More than happy to help as I need this fixed, pronto!

[Adjusting 276]

I haven't been able to reproduce this. I tried moving a note containing a large pdf several times, and it always shows up in the notebook I expect it to be in.

Questions I have:

- Are you seeing this in 5.2 or later?

- What OS are you on?

- Did you get Evernote from the Mac AppStore or from Evernote's website?

- What view are you in? (Snippet, Card, List, etc...)

- How are you moving the note?

- How are you selecting the notebook to view (Sidebar, Notebooks, popup, etc)

 

Thanks for your help!

[Splinky 0]

I'm experiencing this bug as well. It became evident in 5.1.2 and has continued to be present in 5.1.3 (App store version).

[gatorbrit 70]

I am having the same issue with v5.1.2.  Mac OSX.   Sometimes notes don't move to their correct notebook.  Restarting evernote doesn't seem to help.  It also seems to occur for the notes with large pdf attachments.   

[Jumpmancol 0]

I've not seen it mentioned here, so I thought I would add my experience as well.  The only times this has happened to me have been around large items, either in actual file size, or in number of pages, and most usually, with .pdf's.  I store manuals and other items that usually make for large pdf's, and it is really annoying.

 

I am including a screen shot that you can see where this is happening...notice that the note says it is in the Archive folder, but you see it when viewing the Inbox.

 

http://cl.ly/image/42372U1I3f0r

 

[Jackolicious 808]

The bug is open again internally. Thanks for alerting us.

[philspm 0]

I have the same problem with notes returning to the "In Box"

Would be great to have a fix! Mac OS X 10.7.5

[lyndaangela 2]

I am still having this problem, too. Version 5.0.7 (400995). Mac OS 10.8.2

[JackVancouver 0]

I'm also having this problem.  When I log into the web site, my note is shown in the correct notebook, but for some reason, on my mac client, it is showing in the wrong folder (even though the note itself seems to know that it's in the correct notebook).

[JayK 4]

I have the same problem when moving notes between notebooks - running the direct download (not app store) version 5.0.6 on mountain lion.  All my processing was done some time ago, so that is not the problem.  Did anyone come up with a solution, or will there be a fix?  I am afraid it is a sign of some database problem that causes errors sometimes when merging one of these out-of-place note with others.

[Jackolicious 808]

While processing notes, other notes sometimes "wait to be moved"...

[Andrew504 5]

It doesn't appear to. In the lower left hand corner, there's a status bar that says "Processing..." The status bar doesn't show any progress (i.e., the progress meter is at 0%), and after a few minutes of letting it sit, hasn't gone anywhere.

I'll update if it does anything.

[Jackolicious 808]

Has the Beta fixed this issue for you all?

[rudders 4]

Same issue here since 5.0.4 on OS X Mountain Lion 10.8.2

[Andrew504 5]

Great. Thank you for the reply.

[Jackolicious 808]

We should have a fix for this issue in our next release.