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(Archived) Moved Notes & They Disappear! SERIOUS!


C6REW

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Hi All,

Oh dear!

Just moved four notes into my 'Diary - 2012 Completed' folder and three of them disappeared!

They have two attachments in each. An auto route and an Excel spreadsheet.

Checked in the computer 'attachment' folder and the attachments have disappeared along with the notes!

This is now very serious! If I had done this with a diary note and it had disappeared there is not way of me remembering the information! Will try and do a few experiments.

Anyone any idea or I will raise a ticket?

Best regards

Chris

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Bizarrely the notes are on the iPad and on the web but not on my computer which is the main user!

Synched three times and on the latest one another of the notes turned up! Two down two to go.

Synched again, but so far no more! Will keep trying.

Regards

Chris

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  • Level 5*

Open a ticket, this is a good place to come if you want some advice about how the app works.

If you are having a problem and losing data is about a big a problem as you could get, then a ticket is the only way forward.

You should contact your business support contact too.

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Archived

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