freshproduce 0 Posted December 13, 2012 Share Posted December 13, 2012 Hi,Evernote is crashing almost as soon as I start it up. I've tried uninstalling and reinstalling but it's the same. The error message is just that Evernote has encountered a problem. Sorry for the inconvenience. Link to comment
Level 5* jefito 5,586 Posted December 13, 2012 Level 5* Share Posted December 13, 2012 The answer may be in your Evernote application logs (see C:\Users\<your user name>\AppData\Local\Evernote\Evernote\Logs.You should probably open a support request. They'll probably first tell you to do an uninstall/reinstall cycle, just so you know. The application log info may be helpful to the support folks. Link to comment
Level 5* jefito 5,586 Posted December 14, 2012 Level 5* Share Posted December 14, 2012 Windows 8, ok. I'll re-tag the post, as this is marked for plain old Windows. Link to comment
naj42181 0 Posted December 18, 2012 Share Posted December 18, 2012 are you talking of the metro app or the desktop app? I had the same problem with the metro app, and despite getting no replies here on this forum, I found the problem actually to be from my antivirus program. I uninstalled Norton and everything went back to normal. Link to comment
portmarc 0 Posted August 2, 2013 Share Posted August 2, 2013 I had this issue in Win 7. If Evernote data is synced to the clould, find the local Evernote/Databases folder (eg. C:\Users\XXXX\AppData\Local\Evernote\Evernote\Databases). Move every file elsewhere and let Evernote resync back to your computer. DON'T TRY THIS WITHOUT FIRST SAVING YOUR ORIGINAL DATABASE FILES IN CASE THIS DOESN'T WORK. Link to comment
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