bom_d_van 1 Posted December 11, 2012 Share Posted December 11, 2012 Evernote 5.0.3 can't download and upload notes on Mac Leopard 10.6.8. Link to comment
Level 5 Jackolicious 808 Posted December 20, 2012 Level 5 Share Posted December 20, 2012 The best way to diagnose this yourself is to try creating a note from both clients and checking what's made it to the service via our web client: https://www.evernote.com/Home.action Link to comment
psfblair 25 Posted December 11, 2012 Share Posted December 11, 2012 I'm also seeing synchronization problems with 5.0.3 and Leopard 10.6.8. Lost all the edits I made to one note -- never got sync'd and, it seems, not even saved. Also having problems pulling down new notes that were saved using the web clipper. Link to comment
radiohannibal 0 Posted December 18, 2012 Share Posted December 18, 2012 So service ticket tells me there's a bug. Now I'm being kicked to the QA team where they will try and fix. When? No idea? Been without workable Evernote for over a month now. Link to comment
radiohannibal 0 Posted December 17, 2012 Share Posted December 17, 2012 Tried Jackolicious link to quick fix reinstall of Evernote for OS. Still no luck syncing from iPhone.This has been going on since the new versions of Evernote in November. I've submitted one service ticket, tried the suggested solution with no luck. This morning I sent another service ticket. No response yet. So fed up. Did only thing I could do for now, a one star review in the app store. I used to love Evernote. This epic failure of its inability to work with Apple products is frustrating to say the least. I'm about ready to as for a refund on my annual subscription. Link to comment
Level 5* Metrodon 2,183 Posted December 18, 2012 Level 5* Share Posted December 18, 2012 So service ticket tells me there's a bug. Now I'm being kicked to the QA team where they will try and fix. When? No idea? Been without workable Evernote for over a month now.So your iOS device isn't syncing? Jack's post isn't relevant.I'm assuming you have deleted the app (making sure to back up any unsync'd notes first), deleted from iTunes and then downloaded a new copy to iTunes and installed from there? Link to comment
megsaint 441 Posted December 17, 2012 Share Posted December 17, 2012 Your post is a bit confusing as this thread is about difficulties syncing notes while using Mac Leopard. It doesn't have much, if anything to do with Evernote on iOS devices. Personally, I've had not difficulties using Evernote with my MBA, my iPhone or my iPad, so, I'm sure there's hope that you'll get it sorted out. Link to comment
radiohannibal 0 Posted December 18, 2012 Share Posted December 18, 2012 So service ticket tells me there's a bug. Now I'm being kicked to the QA team where they will try and fix. When? No idea? Been without workable Evernote for over a month now.So your iOS device isn't syncing? Jack's post isn't relevant.I'm assuming you have deleted the app (making sure to back up any unsync'd notes first), deleted from iTunes and then downloaded a new copy to iTunes and installed from there?Yes, I've done all that but since I'm waiting for who now's how long now I might as well try it once more. Link to comment
grivp 2 Posted December 11, 2012 Share Posted December 11, 2012 I reinstalled, and that seemed to help for a bit. However, I still see the progress bar on the lower left corner not making any progress... Link to comment
bom_d_van 1 Posted December 12, 2012 Author Share Posted December 12, 2012 Jackolicious's solution works. Link to comment
radiohannibal 0 Posted December 18, 2012 Share Posted December 18, 2012 Deleted app from iPhone 4S and iPad 3. Deleted app from iTunes on iMac (just purchased in June). Reinstalled app on iTunes then plugged in iPhone to install. Took a photo note. Sync failed. Link to comment
EmilyM 2 Posted December 12, 2012 Share Posted December 12, 2012 Yes, the quick fix did work for me (running Mac OS X, 10.6.8). I had to restart my computer before I could install it, since something called "EvernoteHelper" was still running in the background.After restarting and installing, it has synced and the new notes I created in my Android phone since 7 December have appeared (today is 12 December).Keeping my fingers crossed that everything will keep working. I am not happy about the new Evernote version 5. This is the first time I've ever had a problem with Evernote since I started using it in 2008!This is a re-post of my response to a new thread I just started a little while ago. It took me a little while to realize that the issue described in this thread was the same as my issue. Link to comment
Level 5* Metrodon 2,183 Posted December 18, 2012 Level 5* Share Posted December 18, 2012 what's the error message?how about text notes? Link to comment
radiohannibal 0 Posted December 18, 2012 Share Posted December 18, 2012 Think I solved it. Figured I might as well delete the app from OS X and reinstall as after the reinstall of IOS apps it still failed. Seems to work now. Just did two test IOS photos. So the problem appears to have been in the desk top app. I'm not closing the ticket though. Let's see how this goes. Link to comment
Level 5* Metrodon 2,183 Posted December 18, 2012 Level 5* Share Posted December 18, 2012 OK, the iOS app and the OS X never talk to each other directly they only talk to the service. So deleting the OS X app won't suddenly make the iOS app work. Link to comment
Level 5 Jackolicious 808 Posted December 18, 2012 Level 5 Share Posted December 18, 2012 Our latest version has no known issues syncing on 10.6+ http://evernote.com/evernote/index.php?file=EvernoteMac Link to comment
Level 5 Jackolicious 808 Posted December 11, 2012 Level 5 Share Posted December 11, 2012 It seems like Mac Snow Leopard (10.6) users are experiencing serious issues. We've built a quick fix that could help with these issues: http://goo.gl/7oSWv Let me know if this helps. Link to comment
radiohannibal 0 Posted December 19, 2012 Share Posted December 19, 2012 OK, the iOS app and the OS X never talk to each other directly they only talk to the service. So deleting the OS X app won't suddenly make the iOS app work.Well then that makes sense because today it's back to sync failing. And no contact from Evernote's QA team yet. Link to comment
Level 5* Metrodon 2,183 Posted December 19, 2012 Level 5* Share Posted December 19, 2012 I doubt that the Evernote QA team will be in touch you - it's just not how they work. Link to comment
Idea
bom_d_van 1
Evernote 5.0.3 can't download and upload notes on Mac Leopard 10.6.8.
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