(Archived) Evernote Synchronization failure

[Zhou 0]

Hi,

When My Evernote Synchronize with Evernote's Web Services, it's throw "Evernote Synchronization Failure" Error.

I check the Activity Log, it's like blow.

2012-11-18 16:58:02 [ENSyncBatchDownloadOperation] INFO: Exception during batch download: TTransportException: Could not make HTTP request
userInfo = {
error = "Error Domain=NSURLErrorDomain Code=-1001 \"The request timed out.\"
UserInfo=-------- {NSErrorFailingURLStringKey=https://www.evernote.com/shard/s36/notestore,
NSErrorFailingURLKey=https://www.evernote.com/shard/s36/notestore, NSLocalizedDescription=The request timed out.,
NSUnderlyingError=0x28a1a560 \"The request timed out.\"}";
}

I delete the file "com.evernote.Evernote.plist" at "Users/User_Name/Library/Preferences"..but no effect.

what can i do NEXT?

[RobNevin 0]

I received the same error today.

[Jackolicious 808]

I'd recommend you open a support request.

[Bryan So 4]

Same problem. I'm using iPhone client. Happening with both 4.4 and 5.0. I opened a support ticket. All I'm getting are 3 responses all told me to delete Evernote from iPhone and re-install. I have done it twice. Both times it was fixed for a few notes. Then it starts giving me Sync Failure. The last time they told me to do this, I told them frankly they are not helping me with such canned response. Then I received a reply saying they admit this is a bug and they can't help me any more. What kind of service is this.. for a premium user no less.

I'd recommend you open a support request.

[Jackolicious 808]

It looks like you're having internet connection problems. We'll need more info than that to help diagnose the issue. What model iPhone, iOS version. What version of Mac OS. What hardware. What version of EN, etc etc

[Zhou 0]

it's right ,Maybe it's Internet Connection problems. especially the message like "Time out" in your log file...