Cirdan 0 Posted September 22, 2012 Share Posted September 22, 2012 I am using the free version of Evernote desktop 4.5.8.7356 (267864) and Evernote clipper 5.1.0.252437 on Firefox 15.0.1. Clipper was working just great until my granddaughter got on my computer and checked her Evernotes. Now each time I try to clip to Evernote, I am prompted for my Evernote password. This is highly inconvenient and is also counterproductive.Third party cookies are enabled within FF and I have cleared the FF cache, but this situation persists. Can anyone please advise me on how to restore clipper functionality. Link to comment
jc1350 0 Posted September 27, 2012 Share Posted September 27, 2012 I'm having the same problem, but I didn't switch accounts. Perhaps it is a bug in the firefox add-on/plug-in. Link to comment
Cirdan 0 Posted September 27, 2012 Author Share Posted September 27, 2012 I am disappointed that noone has posted a solution for this aggravating inconvenience. I have, never-the-less, resolved my issue. I performed many steps, so I am not exactly which of my actions or which combination of actions finally resolved this issue. I do know that I uninstalled the Evernote Clipper add-on from Firefox right after I first had the problem, then reinstalled it. At that time, the uninstall/reinstall had no effect. However, after repeating the uninstall/reinstall, I had success. In between the first and second instance , I cleared Firefox cache several times and may have received a Firefox update, but I don't think so. Anyway, I hope this helps someone to resolve this issue. I am sorry that I was not more diligent in recording my steps and results. Link to comment
jbignert 473 Posted September 27, 2012 Share Posted September 27, 2012 Hi all, 2 things to try in this recommended order1) Uninstall Firefox Clipper then re-install it from www.evernote.com/webclipper2) Try the next version of the Clipper as a beta: https://www.evernote.com/shard/s13/sh/a85447d9-3dae-44ac-8380-2aaa1a00840c/1f0f0afa513b35744903b1ba47ac29cfLet me know if any of this helps. Thx Link to comment
Recommended Posts
Archived
This topic is now archived and is closed to further replies.