(Archived) Chrome Clipper not fully loading

[mrgoerend 89]

Here's what I get: http://www.evernote....dfc26014e1500c3

Any ideas?

[jbignert 473]

Hi mrgoerend,

Please try the following:

1) make sure you are on the latest Chrome Browser version 21.

2) If you just installed the Clipper try restarting Chrome.

3) If it doesn't resolve itself please try uninstalling and then re-install from here: https://chrome.google.com/webstore/detail/pioclpoplcdbaefihamjohnefbikjilc?hl=en-US&utm_source=chrome-ntp-launcher

[mrgoerend 89]

Hi mrgoerend,

Please try the following:

1) make sure you are on the latest Chrome Browser version 21.

2) If you just installed the Clipper try restarting Chrome.

3) If it doesn't resolve itself please try uninstalling and then re-install from here: https://chrome.googl...me-ntp-launcher

Thanks for the reply. I did all of those things before posting. Still getting the same issue.

[altbog 0]

I have same problem in Chomium 18 + Ubuntu 11.10.

I tried to restart browser and reinstall add-on but it didn't help me.

What can you offer me to do?

[kmslogic 3]

I'm having the same issue--current update of Chrome 21 stable on Windows 7 64-bit. The clipper works on Chrome Canary

[kmslogic 3]

The problem seems to be that the following code is duplicated in the extension's extension.js file:

function msgHandlerSetLastNotebook(request, sender, sendResponse) {

var username = request.username;

var notebookGuid = request.notebook;

var rn = Persistent.get(recentNotebooksKey);

if (!rn) rn = {};

if (!username) username = "default";

rn[username] = notebookGuid;

Persistent.set(recentNotebooksKey, rn);

}

function msgHandlerClipContentTooBig(request, sender, sendResponse) {

alert(Browser.i18n.getMessage("fullPageClipTooBig"));

if (sendResponse) sendResponse();

};

If you comment one of these out by putting /* and */ around the code (this block appears twice), exit chrome and reload the extension will work.

You can find this file on your computer in in C:\AppData\Local\Google\Chrome\User Data\Default\Extensions\xxx\5.7_0\js\main\

replacing the 'xxx' with the extension ID for the Evernote clipper found in >Tools>Extensions in chrome

Come on Evernote guys let's fix this!

[altbog 0]

Thank you for four answer. I try to do it!

[jbignert 473]

HI all, just want to acknowledge that we are looking into this issue. So far we have not been able to reproduce it. If anyone affected by this can PM me a log from the Web Clipper that may help us. Thx.

[altbog 0]

Unfortunately, the kmslogic's approach is not working in my browser. I've commented this functions but WebClipper is not working properly. Where can I find logs of this extension in Ubuntu?

[Marco_Liu 0]

The problem seems to be that the following code is duplicated in the extension's extension.js file:

function msgHandlerSetLastNotebook(request, sender, sendResponse) {

var username = request.username;

var notebookGuid = request.notebook;

var rn = Persistent.get(recentNotebooksKey);

if (!rn) rn = {};

if (!username) username = "default";

rn[username] = notebookGuid;

Persistent.set(recentNotebooksKey, rn);

}

function msgHandlerClipContentTooBig(request, sender, sendResponse) {

alert(Browser.i18n.getMessage("fullPageClipTooBig"));

if (sendResponse) sendResponse();

};

If you comment one of these out by putting /* and */ around the code (this block appears twice), exit chrome and reload the extension will work.

You can find this file on your computer in in C:\AppData\Local\Google\Chrome\User Data\Default\Extensions\xxx\5.7_0\js\main\

replacing the 'xxx' with the extension ID for the Evernote clipper found in >Tools>Extensions in chrome

Come on Evernote guys let's fix this!

Thanks, kmslogic.

This approach works.

[kmslogic 3]

Evernote updated the clipper with the 5.8 version on my machine, but this issue persists--the extension for my system is

C:\Users\KMS\AppData\Local\Google\Chrome\User Data\Default\Extensions\pioclpoplcdbaefihamjohnefbikjilc\5.8_0\js\main\extension.js

and the two functions I mentioned earlier in this thread are duplicated. Removing one copy of both of the functions while chrome is closed and then re-opening chrome fixes this. I'm really curious what's causing this to happen for some people and not for others.

[cchan 8]

We know why it's happening on Ubuntu, but can't reproduce it on Windows. Can you show the browser's console logs? There are three logs to look for:

1) Go to Chrome's menu --> Tools --> JavaScript Console

2) Right-click on the Web Clipper popup (the one that is not fully loading), choose Inspect Element in the menu, then click on Console.

3) Go to Chrome's menu --> Tools --> Extensions. In the entry for Web Clipper, you should see "Inspect views" with the link "_generated_background_page.html". Click on that link, then on Console.

[altbog 0]

I just did all that cchan had offered. There is the console log:

Uncaught TypeError: Cannot call method 'addListener' of undefined Browser.js:116

Browser.addMessageHandlers Browser.js:116

Extension Extension.js:537

(anonymous function)

[altbog 0]

I'm trying to use 5.8 version

[cchan 8]

I just did all that cchan had offered. There is the console log:

Uncaught TypeError: Cannot call method 'addListener' of undefined Browser.js:116

Browser.addMessageHandlers Browser.js:116

Extension Extension.js:537

(anonymous function)

I think there are two separate problems here. The problem you're having is because you're using an old version of Chrome (you said you were on Chrome 18). Please upgrade to Chrome 21, 22, or 23. The other problem is what kmslogic had, which we can't reproduce.

[gilsofuy 0]

Dear cchan:

Many thanks for your assistance. Here are the three screenshots of the Chrome consoles : https://www.dropbox.com/sh/5y3850w19qd9849/KOqWXRhChq

My Chrome version is 24.0.1312.5 dev-m.

[cchan 8]

Thank you for the screenshots! They helped us figure out why this was happening to some people but not everyone. It only breaks if you have Chrome's experimental javascript enabled. We will fix this in our side in the next release. Until then, you have two separate options:

1) kmslogic's solution

2) disable experimental javascript. Go to "chrome://flags", look for "Enable Experimental JavaScript" and click "Disable".

[gilsofuy 0]

Dear cchan:

Victory! Resetting the flag about experimental Javascript did the trick nicely.

Many, many thanks for your help!

gilsofuy

[sergh 0]

I have the same problem. My Chrome version is 23.0.1271.64 m. Experimental javascript is disabled. Browser's console logs are in the attachments to this post.