sbarex 1 Posted August 18, 2012 Share Posted August 18, 2012 Hi,today my monthly quota was reset to 60Mb. On web interface and iPhone I see correctly the available amount of 60Mb but the Mac application (v. 3.3.0 300201) indicates only 8Mb available .Can someone explain how to solve?PS: The basket is emptythankssimon Link to comment
Level 5* GrumpyMonkey 4,320 Posted August 18, 2012 Level 5* Share Posted August 18, 2012 Hi,today my monthly quota was reset to 60Mb. On web interface and iPhone I see correctly the available amount of 60Mb but the Mac application (v. 3.3.0 300201) indicates only 8Mb available .Can someone explain how to solve?PS: The basket is emptythankssimonHello. Have you synced? Link to comment
sbarex 1 Posted August 18, 2012 Author Share Posted August 18, 2012 Yes, all my notebooks are synchronized.Today I have added some notes and on web interface I see 59.7Mb free, but on standalone mac app only 8Mb for 30 days left.I have a local notebook for putting clip from Firefox before customizing and moving in correct notebook. But local notebook is empty e usually there is 2, max 3 note inside. Link to comment
Owyn 457 Posted August 18, 2012 Share Posted August 18, 2012 Try emptying Trash on Mac.Moved to Evernote (Mac). Link to comment
sbarex 1 Posted August 18, 2012 Author Share Posted August 18, 2012 Trash empy on OSX and in Evernete... but no solution Link to comment
sbarex 1 Posted August 18, 2012 Author Share Posted August 18, 2012 I am not clear ... I have to delete and reinstall evernote? Link to comment
Owyn 457 Posted August 18, 2012 Share Posted August 18, 2012 No. Just do a manual sync and then check your usage. Link to comment
sbarex 1 Posted August 18, 2012 Author Share Posted August 18, 2012 yes I resynchronized, but the quota has not been updated. Link to comment
Owyn 457 Posted August 19, 2012 Share Posted August 19, 2012 Out of ideas. Emptying Trash and manual sync are the only fixes I know of.Maybe sync errors, but, I don't know what the equivalent of Windows client Activity Log is on the Mac.Maybe time for a support request. See my signature for link. Link to comment
sbarex 1 Posted August 21, 2012 Author Share Posted August 21, 2012 For the moment I solved by deleting evernote and the folder with the data and re-installing and re-syncing from scratch. Link to comment
Owyn 457 Posted August 21, 2012 Share Posted August 21, 2012 That would have fixed sync errors. Adding it to my reasons / fixes for this problem. Thanks for continuing to work on the problem. Link to comment
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sbarex 1
Hi,
today my monthly quota was reset to 60Mb. On web interface and iPhone I see correctly the available amount of 60Mb but the Mac application (v. 3.3.0 300201) indicates only 8Mb available .
Can someone explain how to solve?
PS: The basket is empty
thanks
simon
Link to comment
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