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(Archived) quota don't reset


sbarex

Idea

Hi,

today my monthly quota was reset to 60Mb. On web interface and iPhone I see correctly the available amount of 60Mb but the Mac application (v. 3.3.0 300201) indicates only 8Mb available .

Can someone explain how to solve?

PS: The basket is empty

thanks

simon

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11 replies to this idea

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  • Level 5*

Hi,

today my monthly quota was reset to 60Mb. On web interface and iPhone I see correctly the available amount of 60Mb but the Mac application (v. 3.3.0 300201) indicates only 8Mb available .

Can someone explain how to solve?

PS: The basket is empty

thanks

simon

Hello. Have you synced?

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Yes, all my notebooks are synchronized.

Today I have added some notes and on web interface I see 59.7Mb free, but on standalone mac app only 8Mb for 30 days left.

I have a local notebook for putting clip from Firefox before customizing and moving in correct notebook. But local notebook is empty e usually there is 2, max 3 note inside.

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Out of ideas. Emptying Trash and manual sync are the only fixes I know of.

Maybe sync errors, but, I don't know what the equivalent of Windows client Activity Log is on the Mac.

Maybe time for a support request. See my signature for link.

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Archived

This topic is now archived and is closed to further replies.

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