(Archived) BUG: Empty clips from Chrome

[Owyn 457]

I have been getting bad clips from Chrome 21/Windows 7 since about 10:00 EDT today.

e.g.

<?xml version='1.0' encoding='utf-8'?>
<!DOCTYPE en-note SYSTEM "http://xml.evernote.com/pub/enml2.dtd">
<en-note>
<div style="overflow:hidden;">
<div>
<div>
</div>
</div>
</div>
</en-note>

Tested all clip options including context menu.

Updated to 5.6 clipper yesterday but clips were working after update until this morning.

Noticed problem when I was processing my Inbox for today. Testing other browsers / systems ...

...

Working in Firefox 14.01

Retesting Chrome....

....

Worked this time clipping this post.

Retesting with previous bad clips...

...

Problem may be URL and browser specific.

e.g.

http://music.cbc.ca/...s-Common-People

Any clips from that URL fail in Chrome and work in Firefox.

Context clips from GMail are also incomplete from Chrome.

PS: Using View option on clip notification to check recent clips. Normally don't bother.

[jbignert 473]

Appears to be URL specific & is reproducable on Mac. We'll look into it. Thanks Owyn for the notice.

/Jakob

[Owyn 457]

Thanks for the status update.

Switching default browser to Firefox.

[Owyn 457]

The example site, CBC Music, is giving some problems in Firefox as well. Found a workaround that does a better job, on that site, than either of the web clippers.

Use Windows client selection clipper (Win+A).

[Owyn 457]

Problem persists in yesterday's 5.7 beta. (Did not really expect a fix already).

[tkaraszewski 16]

That entire site is a giant iframe, and the Chrome clipper does not support iframes.

[Owyn 457]

That entire site is a giant iframe, and the Chrome clipper does not support iframes.

Yeah. I suspected that was the case. Unfortunately the problem showed up on a series of clips from the same site and...

Would be useful if the clipper could:

- Alert about the problem and/or

- Restrict clips to Save URL

That would give users a quick alert to switch to other clipping modes. e.g. Windows Copy Selection (Win+A).

[Owyn 457]

FYI: Clipping from PDF URLs in Chrome, with it's new internal viewer, also cause empty clips without notification of problems.

e.g.

http://www.sugarsync...Start Guide.pdf

[jbignert 473]

Yup this is an issue. Looking into our options for PDF clipping... stay tuned.

[MaikR 4]

This problem still occurs on OSX... happens to me when clipping from Gmail (https, selected text).

Best regards,

Maik