Guest mrossk Posted July 30, 2012 Share Posted July 30, 2012 I have made an support request to inform Evernote about an important bug that causes data loss.But as every time I have not got a ticket number so as every time I must order the ticket number is this forum. Please send me the ticket number. Thanks.Marcel. Link to comment
Level 5* GrumpyMonkey 4,318 Posted July 30, 2012 Level 5* Share Posted July 30, 2012 I have made an support request to inform Evernote about an important bug that causes data loss.But as every time I have not got a ticket number so as every time I must order the ticket number is this forum. Please send me the ticket number. Thanks.Marcel.Hi Marcel. You may want to contact Heather directly about this. I am sure she can figure out what is going wrong. Link to comment
heather 604 Posted July 30, 2012 Share Posted July 30, 2012 The only support ticket I have on file for you is from 2011 - are you using a different email address than the one attached to your forum account when you're filling out the form at http://www.evernote.com/about/contact/support/ ? Link to comment
Guest mrossk Posted July 31, 2012 Share Posted July 31, 2012 Tanks heather and GrumpyMonkey.Today (1 day later) I have got the support ticket-number. Link to comment
Level 5* GrumpyMonkey 4,318 Posted July 31, 2012 Level 5* Share Posted July 31, 2012 Tanks heather and GrumpyMonkey.Today (1 day later) I have got the support ticket-number.Glad to hear it worked out for you! Link to comment
heather 604 Posted July 31, 2012 Share Posted July 31, 2012 Ahh, I see, it's in the German queue. That's why I missed it. Link to comment
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