Jump to content
  • 0

(Archived) Mac version + Web Version + iOS version = no image pasting/saving


Kid Red

Idea

I've submitted two help tickets over the last 3 months and neither produced any results/fixes so I'm posting here for some hopeful help before giving up and looking for an alternative product.

My issues is with adding images. I am not anywhere near my quota, so that's not the problem. This has been off and on for about 2 months now, and consistent for the past week where I cannot add images to my notes at all. Images are maybe a few hundred k, nothing really that large.

On the web version on pc, I can paste images, the little 'saving' alert comes up but the changes aren't synced and I can't press done or any other notebook links (non functioning). If I reload the page I get the 'changes will not be saved if you leave the page..etc

On mac web version, pasting-nothing happens. Cursor just blinks. I've tried pasting, dragging, and any other method I can think of.

On iOS, image will paste like pc web version, but I get a synchronization error. Thus, no image is added.

On mac app, pasting-nothing happens. Cursor just blinks. I've tried pasting, dragging, and any other method I can think of. This issue has been going on for about a week now.

I can't add images at all and that's 80% of why I use evernote. So any help is appreciated.

Link to comment

2 replies to this idea

Recommended Posts

  • Level 5*

Hi. Welcome to the forums!

This sounds odd, because it is occurring across all those clients. So, it would seem to be your account that we need to consider. I would recommend creating a new account (it is free, but you'll need to supply another email address -- go to google if you don't have one). Try it there. If it works, then we can eliminate everything else and focus on your account.

Link to comment

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...