(Archived) App not allowing me to log-in

[grahambeale 0]

Hi Guys,

I have just tried to install evernote on another Mac today. The install went to plan and started downloading all of my notes.

However, a while later I noticed that I couldn't get the evernote application into focus on the desktop. I then realised I was logged out, but couldn't get the application to respond. Eventually I found the 'Account Info...' option in the menu which enabled me to enter my log on credentials....unfortunately the credentials didn't work and the evernote application disappeared once again.

I have tried removing and reinstalling the app twice..but nothing seem to resolve this.

Can anyone suggest something else to try?

Graham

[JMichaelTX 4,117]

Eventually I found the 'Account Info...' option in the menu which enabled me to enter my log on credentials....unfortunately the credentials didn't work and the evernote application disappeared once again.

Sounds like you are having problems with your login credentials.

You might try logging in to the EN Web client at Evernote.com to confirm you have the right credentials, or request a password reset.

[grahambeale 0]

I'm logged in to EN on the Web, 1 other Mac and 1 other PC...so I don't think I have the wrong login credentials.

It feels like the app is failing for some reason.

[grahambeale 0]

Just tried reseting the password...still won't let me log in - but other clients still operating fine

[grahambeale 0]

Just used 'app cleaner' (http://www.freemacsoft.net/appcleaner/#) to remove all associated evernote files and then reinstalled. Works perfectly now!