Becky 0 Posted June 17, 2012 Share Posted June 17, 2012 I've been a paying user of Skitch for years (from back when a donation didn't get you anything but a warm fuzzy feeling, all the way through "Skitch Premium") and never had a problem with it. It had become an integral part of my workflow.However, when I moved to the App Store version -- mostly to be able to more easily integrate with Evernote -- the problems started immediately, and I've not been able to use the app since.Basically, Skitch opens as expected, showing the image I last skitched, for a second or less. But then the "Welcome to Skitch" window pops up, and the app crashes. Sometimes the entire contents of the Welcome window seem to load; other times it crashes as soon as the window spawns. FWIW, "Show at startup" is NOT checked. I suppose something else could be happening simultaneously that makes it just appear to be the Welcome window causing the problems. At this point, I don't care... I just want a fix! I just updated to the latest version via the Mac App Store. No luck. I have a 2.66GHz Mac mini with 8GB RAM, running 10.7.4. Below is my most recent crash report: Process: Skitch [52691]Path: /Applications/Skitch.app/Contents/MacOS/SkitchIdentifier: com.skitch.skitchVersion: 1.0.11 (1.0.11)App Item ID: 425955336App External ID: 8348693Code Type: X86 (Native)Parent Process: launchd [139]Date/Time: 2012-06-17 06:37:42.588 -0400OS Version: Mac OS X 10.7.4 (11E53)Report Version: 9Crashed Thread: 0 Dispatch queue: com.apple.main-threadException Type: EXC_BAD_ACCESS (SIGBUS)Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000004261354VM Regions Near 0x4261354: CoreImage 00000000041fb000-0000000004200000 [ 20K] rw-/rwx SM=PRV --> MALLOC_TINY 0000000004200000-0000000004300000 [ 1024K] rw-/rwx SM=COW MALLOC_TINY 0000000004300000-0000000004500000 [ 2048K] rw-/rwx SM=PRV Application Specific Information:objc[52691]: garbage collection is OFFThread 0 Crashed:: Dispatch queue: com.apple.main-thread0 ??? 0x04261354 0 + 696041801 com.macromedia.FlashPlayer-10.6.plugin 0x079b1c38 unregister_ShockwaveFlash + 5019922 com.macromedia.FlashPlayer-10.6.plugin 0x07570aea 0x74fe000 + 4697383 com.macromedia.FlashPlayer-10.6.plugin 0x0757239b 0x74fe000 + 4760594 com.macromedia.FlashPlayer-10.6.plugin 0x079325b4 FlashPlayer_10_1_102_64_FlashPlayer + 62125 com.apple.WebKit 0x9ccac4a2 -[WebNetscapePluginDocumentView(Internal) _createPlugin] + 4346 com.apple.WebKit 0x9cca9fad -[WebNetscapePluginDocumentView createPlugin] + 777 com.apple.WebKit 0x9cc49fbd -[WebBaseNetscapePluginView start] + 2058 com.apple.WebKit 0x9cc49d37 -[WebBaseNetscapePluginView viewDidMoveToWindow] + 2159 com.apple.AppKit 0x9406ff37 -[NSView _setWindow:] + 306410 com.apple.AppKit 0x9406e077 -[NSView addSubview:] + 44511 com.apple.WebKit 0x9cc42aba -[WebHTMLView addSubview:] + 5812 com.apple.WebCore 0x90917ea0 WebCore::ScrollView::platformAddChild(WebCore::Widget*) + 28213 com.apple.WebCore 0x908b6a31 WebCore::ScrollView::addChild(WTF::PassRefPtr<WebCore::Widget>) + 13514 com.apple.WebCore 0x90edf12a WebCore::FrameView::addChild(WTF::PassRefPtr<WebCore::Widget>) + 7615 com.apple.WebCore 0x90917c5e _ZN7WebCoreL22moveWidgetToParentSoonEPNS_6WidgetEPNS_9FrameViewE + 6216 com.apple.WebCore 0x90917c0e WebCore::RenderWidget::setWidget(WTF::PassRefPtr<WebCore::Widget>) + 51217 com.apple.WebCore 0x909179c2 WebCore::RenderPart::setWidget(WTF::PassRefPtr<WebCore::Widget>) + 4418 com.apple.WebCore 0x9094d2c9 WebCore::SubframeLoader::loadPlugin(WebCore::HTMLPlugInImageElement*, WebCore::KURL const&, WTF::String const&, WTF::Vector<WTF::String, 0ul> const&, WTF::Vector<WTF::String, 0ul> const&, bool) + 48719 com.apple.WebCore 0x9094d04d WebCore::SubframeLoader::requestPlugin(WebCore::HTMLPlugInImageElement*, WebCore::KURL const&, WTF::String const&, WTF::Vector<WTF::String, 0ul> const&, WTF::Vector<WTF::String, 0ul> const&, bool) + 24520 com.apple.WebCore 0x9094c5b9 WebCore::SubframeLoader::requestObject(WebCore::HTMLPlugInImageElement*, WTF::String const&, WTF::AtomicString const&, WTF::String const&, WTF::Vector<WTF::String, 0ul> const&, WTF::Vector<WTF::String, 0ul> const&) + 28521 com.apple.WebCore 0x9094afef WebCore::HTMLObjectElement::updateWidget(WebCore::PluginCreationOption) + 42322 com.apple.WebCore 0x9094cbc8 WebCore::FrameView::updateWidget(WebCore::RenderEmbeddedObject*) + 11823 com.apple.WebCore 0x907e7014 WebCore::FrameView::updateWidgets() + 18824 com.apple.WebCore 0x907e6c68 WebCore::FrameView::performPostLayoutTasks() + 17625 com.apple.WebCore 0x907c85e9 WebCore::FrameView::layout(bool) + 262126 com.apple.WebCore 0x907c7b99 WebCore::Document::updateLayout() + 13327 com.apple.WebCore 0x907c7ae8 WebCore::Document::updateLayoutIgnorePendingStylesheets() + 10828 com.apple.WebCore 0x90a6f11e WebCore::HTMLObjectElement::renderWidgetForJSBindings() const + 2029 com.apple.WebCore 0x909fa536 WebCore::HTMLPlugInElement::pluginWidget() const + 2630 com.apple.WebCore 0x909fa47e WebCore::pluginScriptObject(JSC::ExecState*, WebCore::JSHTMLElement*) + 14231 com.apple.WebCore 0x90a5e0c1 WebCore::runtimeObjectCustomGetOwnPropertySlot(JSC::ExecState*, JSC::Identifier const&, JSC::PropertySlot&, WebCore::JSHTMLElement*) + 3332 com.apple.WebCore 0x90a6f0f6 WebCore::JSHTMLObjectElement::getOwnPropertySlotDelegate(JSC::ExecState*, JSC::Identifier const&, JSC::PropertySlot&) + 3833 com.apple.WebCore 0x90f9e925 WebCore::JSHTMLObjectElement::getOwnPropertySlot(JSC::JSCell*, JSC::ExecState*, JSC::Identifier const&, JSC::PropertySlot&) + 4734 com.apple.JavaScriptCore 0x93789955 JSC::JSValue::get(JSC::ExecState*, JSC::Identifier const&, JSC::PropertySlot&) const + 45335 com.apple.JavaScriptCore 0x93789679 cti_op_get_by_id + 15336 ??? 0x074f1920 0 + 12262428837 com.apple.JavaScriptCore 0x937761bf JSC::Interpreter::executeCall(JSC::ExecState*, JSC::JSObject*, JSC::CallType, JSC::CallData const&, JSC::JSValue, JSC::ArgList const&) + 142338 com.apple.JavaScriptCore 0x93775c21 JSC::call(JSC::ExecState*, JSC::JSValue, JSC::CallType, JSC::CallData const&, JSC::JSValue, JSC::ArgList const&) + 8139 com.apple.WebCore 0x90848575 WebCore::JSEventListener::handleEvent(WebCore::ScriptExecutionContext*, WebCore::Event*) + 101540 com.apple.WebCore 0x90848100 WebCore::EventTarget::fireEventListeners(WebCore::Event*, WebCore::EventTargetData*, WTF::Vector<WebCore::RegisteredEventListener, 1ul>&) + 40041 com.apple.WebCore 0x90770f2c WebCore::EventTarget::fireEventListeners(WebCore::Event*) + 20842 com.apple.WebCore 0x9077100d WebCore::Node::handleLocalEvents(WebCore::Event*) + 17543 com.apple.WebCore 0x907706dc WebCore::EventDispatcher::dispatchEvent(WTF::PassRefPtr<WebCore::Event>) + 79644 com.apple.WebCore 0x90770389 WebCore::EventDispatchMediator::dispatchEvent(WebCore::EventDispatcher*) const + 4145 com.apple.WebCore 0x90770298 WebCore::EventDispatcher::dispatchEvent(WebCore::Node*, WebCore::EventDispatchMediator const&) + 4046 com.apple.WebCore 0x90770207 WebCore::Node::dispatchEvent(WTF::PassRefPtr<WebCore::Event>) + 5547 com.apple.WebCore 0x907bad40 WebCore::Document::finishedParsing() + 15648 com.apple.WebCore 0x907bac93 WebCore::HTMLTreeBuilder::finished() + 2949 com.apple.WebCore 0x90774b13 WebCore::HTMLDocumentParser::prepareToStopParsing() + 16750 com.apple.WebCore 0x909d89a3 WebCore::HTMLDocumentParser::resumeParsingAfterYield() + 4151 com.apple.WebCore 0x909d8974 WebCore::HTMLParserScheduler::continueNextChunkTimerFired(WebCore::Timer<WebCore::HTMLParserScheduler>*) + 8252 com.apple.WebCore 0x909d891b WebCore::Timer<WebCore::HTMLParserScheduler>::fired() + 4353 com.apple.WebCore 0x9074ff28 WebCore::ThreadTimers::sharedTimerFiredInternal() + 14254 com.apple.WebCore 0x9074fe94 WebCore::ThreadTimers::sharedTimerFired() + 2255 com.apple.WebCore 0x9074fe60 _ZN7WebCoreL10timerFiredEP16__CFRunLoopTimerPv + 6456 com.apple.CoreFoundation 0x969622a6 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 2257 com.apple.CoreFoundation 0x96961c37 __CFRunLoopDoTimer + 74358 com.apple.CoreFoundation 0x96940cd0 __CFRunLoopRun + 188859 com.apple.CoreFoundation 0x969401dc CFRunLoopRunSpecific + 33260 com.apple.CoreFoundation 0x96940088 CFRunLoopRunInMode + 12061 com.apple.HIToolbox 0x9abca723 RunCurrentEventLoopInMode + 31862 com.apple.HIToolbox 0x9abd1a8b ReceiveNextEventCommon + 38163 com.apple.HIToolbox 0x9abd18fa Bloc*****ilNextEventMatchingListInMode + 8864 com.apple.AppKit 0x93f580d8 _DPSNextEvent + 67865 com.apple.AppKit 0x93f57942 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 11366 com.apple.AppKit 0x93f53cb1 -[NSApplication run] + 91167 com.apple.AppKit 0x941e4bd9 NSApplicationMain + 105468 com.skitch.skitch 0x0000277d 0x1000 + 601369 com.skitch.skitch 0x00002645 0x1000 + 5701Thread 1:: Dispatch queue: com.apple.libdispatch-manager0 libsystem_kernel.dylib 0x9009b90a kevent + 101 libdispatch.dylib 0x9a8fde10 _dispatch_mgr_invoke + 9692 libdispatch.dylib 0x9a8fc85f _dispatch_mgr_thread + 53Thread 2:0 libsystem_kernel.dylib 0x9009b02e __workq_kernreturn + 101 libsystem_c.dylib 0x9b1bbccf _pthread_wqthread + 7732 libsystem_c.dylib 0x9b1bd6fe start_wqthread + 30Thread 3:0 libsystem_kernel.dylib 0x9009b02e __workq_kernreturn + 101 libsystem_c.dylib 0x9b1bbccf _pthread_wqthread + 7732 libsystem_c.dylib 0x9b1bd6fe start_wqthread + 30Thread 4:: WebCore: LocalStorage0 libsystem_kernel.dylib 0x9009a83e __psynch_cvwait + 101 libsystem_c.dylib 0x9b1bde21 _pthread_cond_wait + 8272 libsystem_c.dylib 0x9b16e42c pthread_cond_wait$UNIX2003 + 713 com.apple.JavaScriptCore 0x93742e81 WTF::ThreadCondition::timedWait(WTF::Mutex&, double) + 814 com.apple.WebCore 0x90752501 WTF::MessageQueue<WebCore::LocalStorageTask>::waitForMessage() + 1355 com.apple.WebCore 0x90752454 WebCore::LocalStorageThread::threadEntryPoint() + 746 com.apple.WebCore 0x907523b1 WebCore::LocalStorageThread::threadEntryPointCallback(void*) + 177 libsystem_c.dylib 0x9b1b9ed9 _pthread_start + 3358 libsystem_c.dylib 0x9b1bd6de thread_start + 34Thread 5:: com.apple.NSURLConnectionLoader0 libsystem_kernel.dylib 0x90098c22 mach_msg_trap + 101 libsystem_kernel.dylib 0x900981f6 mach_msg + 702 com.apple.CoreFoundation 0x969379da __CFRunLoopServiceMachPort + 1703 com.apple.CoreFoundation 0x96940b04 __CFRunLoopRun + 14284 com.apple.CoreFoundation 0x969401dc CFRunLoopRunSpecific + 3325 com.apple.CoreFoundation 0x96940088 CFRunLoopRunInMode + 1206 com.apple.Foundation 0x9262b0c4 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 3787 com.apple.Foundation 0x9261ee25 -[NSThread main] + 458 com.apple.Foundation 0x9261edd5 __NSThread__main__ + 15829 libsystem_c.dylib 0x9b1b9ed9 _pthread_start + 33510 libsystem_c.dylib 0x9b1bd6de thread_start + 34Thread 6:0 libsystem_kernel.dylib 0x9009b02e __workq_kernreturn + 101 libsystem_c.dylib 0x9b1bbccf _pthread_wqthread + 7732 libsystem_c.dylib 0x9b1bd6fe start_wqthread + 30Thread 7:: com.apple.CFSocket.private0 libsystem_kernel.dylib 0x9009ab42 __select + 101 com.apple.CoreFoundation 0x9698ee15 __CFSocketManager + 15572 libsystem_c.dylib 0x9b1b9ed9 _pthread_start + 3353 libsystem_c.dylib 0x9b1bd6de thread_start + 34Thread 8:: JavaScriptCore::Marking0 libsystem_kernel.dylib 0x9009a83e __psynch_cvwait + 101 libsystem_c.dylib 0x9b1bde21 _pthread_cond_wait + 8272 libsystem_c.dylib 0x9b16e42c pthread_cond_wait$UNIX2003 + 71Thread 9:: JavaScriptCore::BlockFree0 libsystem_kernel.dylib 0x9009a83e __psynch_cvwait + 101 libsystem_c.dylib 0x9b1bde21 _pthread_cond_wait + 8272 libsystem_c.dylib 0x9b16e3e0 pthread_cond_timedwait$UNIX2003 + 703 com.apple.JavaScriptCore 0x93742ecc WTF::ThreadCondition::timedWait(WTF::Mutex&, double) + 1564 com.apple.JavaScriptCore 0x93990c33 JSC::Heap::blockFreeingThreadMain() + 3235 com.apple.JavaScriptCore 0x93990c6f JSC::Heap::blockFreeingThreadStartFunc(void*) + 156 libsystem_c.dylib 0x9b1b9ed9 _pthread_start + 3357 libsystem_c.dylib 0x9b1bd6de thread_start + 34Thread 10:0 libsystem_kernel.dylib 0x9009b02e __workq_kernreturn + 101 libsystem_c.dylib 0x9b1bbccf _pthread_wqthread + 7732 libsystem_c.dylib 0x9b1bd6fe start_wqthread + 30Thread 11:0 libsystem_kernel.dylib 0x9009b02e __workq_kernreturn + 101 libsystem_c.dylib 0x9b1bbccf _pthread_wqthread + 7732 libsystem_c.dylib 0x9b1bd6fe start_wqthread + 30Thread 12:0 libsystem_kernel.dylib 0x9009b02e __workq_kernreturn + 101 libsystem_c.dylib 0x9b1bbccf _pthread_wqthread + 7732 libsystem_c.dylib 0x9b1bd6fe start_wqthread + 30Thread 13:0 libsystem_kernel.dylib 0x9009b02e __workq_kernreturn + 101 libsystem_c.dylib 0x9b1bbccf _pthread_wqthread + 7732 libsystem_c.dylib 0x9b1bd6fe start_wqthread + 30Thread 14:0 libsystem_kernel.dylib 0x9009b02e __workq_kernreturn + 101 libsystem_c.dylib 0x9b1bbccf _pthread_wqthread + 7732 libsystem_c.dylib 0x9b1bd6fe start_wqthread + 30Thread 15:0 libsystem_kernel.dylib 0x9009a83e __psynch_cvwait + 101 libsystem_c.dylib 0x9b1bde21 _pthread_cond_wait + 8272 libsystem_c.dylib 0x9b16e42c pthread_cond_wait$UNIX2003 + 713 com.macromedia.FlashPlayer-10.6.plugin 0x0794287f unregister_ShockwaveFlash + 463834 com.macromedia.FlashPlayer-10.6.plugin 0x07516d34 0x74fe000 + 1016845 com.macromedia.FlashPlayer-10.6.plugin 0x0794297e unregister_ShockwaveFlash + 466386 com.macromedia.FlashPlayer-10.6.plugin 0x07942ab5 unregister_ShockwaveFlash + 469497 libsystem_c.dylib 0x9b1b9ed9 _pthread_start + 3358 libsystem_c.dylib 0x9b1bd6de thread_start + 34Thread 16:0 libsystem_kernel.dylib 0x9009a83e __psynch_cvwait + 101 libsystem_c.dylib 0x9b1bde21 _pthread_cond_wait + 8272 libsystem_c.dylib 0x9b16e42c pthread_cond_wait$UNIX2003 + 713 com.macromedia.FlashPlayer-10.6.plugin 0x0794287f unregister_ShockwaveFlash + 463834 com.macromedia.FlashPlayer-10.6.plugin 0x07516d34 0x74fe000 + 1016845 com.macromedia.FlashPlayer-10.6.plugin 0x0794297e unregister_ShockwaveFlash + 466386 com.macromedia.FlashPlayer-10.6.plugin 0x07942ab5 unregister_ShockwaveFlash + 469497 libsystem_c.dylib 0x9b1b9ed9 _pthread_start + 3358 libsystem_c.dylib 0x9b1bd6de thread_start + 34Thread 0 crashed with X86 Thread State (32-bit): eax: 0x008a0001 ebx: 0x079b0cd1 ecx: 0xb05f3805 edx: 0xbfffd5cc edi: 0x07f2d2c0 esi: 0x0810b020 ebp: 0xbfffd5e8 esp: 0xbfffd4cc ss: 0x00000023 efl: 0x00010282 eip: 0x04261354 cs: 0x0000001b ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f cr2: 0x04261354Logical CPU: 1Binary Images: 0x1000 - 0x283ffb +com.skitch.skitch (1.0.11 - 1.0.11) <97E24B5D-585E-3FC4-A702-3AE784B08B66> /Applications/Skitch.app/Contents/MacOS/Skitch 0x310000 - 0x315ffb +de.buzzworks.Quincy (??? - ???) <781F1D64-91C0-3F95-B2FE-911154B27F77> /Applications/Skitch.app/Contents/Frameworks/Quincy.framework/Versions/A/Quincy 0x700000 - 0x701fff +com.ecamm.pluginloader (Ecamm Plugin Loader v1.0.5 - 1.0.5) /Library/InputManagers/*/Ecamm Plugin Loader.bundle/Contents/MacOS/Ecamm Plugin Loader0x2e76000 - 0x2eaaff7 +com.ecamm.iglasses (v2.1.5 - 2.1.5) <71471221-07F0-DA25-DEA7-2CE1082C2792> /Library/InputManagers/*/iGlasses.plugin/Contents/MacOS/iGlasses0x2ec5000 - 0x2eecff7 com.apple.CoreMediaPrivate (20.0 - 20.0) <D7539881-9A0B-37CE-BB89-DAACF14ECEB4> /System/Library/PrivateFrameworks/CoreMediaPrivate.framework/CoreMediaPrivate0x2f20000 - 0x2f22fff libCoreFSCache.dylib (??? - ???) <5B141DE1-6FC9-3155-833B-23A447A598AB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreFSCache.dylib0x4105000 - 0x414fffb com.apple.CoreMediaIOServices (151.0 - 3232) <0C456E67-311F-3047-9F8E-FB0EAE567DED> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/CoreMediaIOServices0x56ac000 - 0x5904fe3 +com.elgato.mpegsupport (EyeTV MPEG Support 1.2 [build 56] - 1.2) <45D3670A-399F-994C-69D9-8DA41E4E3201> /Library/QuickTime/EyeTV MPEG Support.component/Contents/MacOS/EyeTV MPEG Support0x5bce000 - 0x5bd3fe2 libcldcpuengine.dylib (1.50.69 - compatibility 1.0.0) <864BA467-5F11-3B41-B261-894067B8209E> /System/Library/Frameworks/OpenCL.framework/Libraries/libcldcpuengine.dylib0x5bf3000 - 0x5bf4ff6 +cl_kernels (??? - ???) <5754A830-DD66-4F56-B57D-A4C46B4CFEA2> cl_kernels0x5bfd000 - 0x5bfdffb +cl_kernels (??? - ???) <13D8BE9C-C5CE-4079-B320-B5B6182C90E0> cl_kernels0x5c0f000 - 0x5caeff7 unorm8_rgba.dylib (1.50.69 - compatibility 1.0.0) <3A06E8EA-0335-348A-BCCB-21C3E94AED31> /System/Library/Frameworks/OpenCL.framework/Libraries/ImageFormats/unorm8_rgba.dylib0x5cc4000 - 0x5d65ff7 unorm8_bgra.dylib (1.50.69 - compatibility 1.0.0) <7A0427BD-4FB5-3F4E-A7F8-F760AD944283> /System/Library/Frameworks/OpenCL.framework/Libraries/ImageFormats/unorm8_bgra.dylib0x74f4000 - 0x74f7ff2 +com.macromedia.Flash Player.plugin (10.1.102.64 - 10.1.102.64) <0E4F768E-4FF0-90B4-7387-C86A3EC48C43> /Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS/Flash Player0x74fe000 - 0x7eebff3 +com.macromedia.FlashPlayer-10.6.plugin (10.1.102.64 - 10.1.102.64) <7F846A86-5E18-B6E5-4DA2-E5B46E7CF5B2> /Library/Internet Plug-Ins/Flash Player.plugin/Contents/PlugIns/FlashPlayer-10.6.plugin/Contents/MacOS/FlashPlayer-10.60x8fec8000 - 0x8fefaaa7 dyld (195.6 - ???) <3A866A34-4CDD-35A4-B26E-F145B05F3644> /usr/lib/dyld0x90082000 - 0x900a0ff7 libsystem_kernel.dylib (1699.26.8 - compatibility 1.0.0) <3705DE40-E00F-3E37-ADB0-D4AE5F9950F5> /usr/lib/system/libsystem_kernel.dylib0x90733000 - 0x91164fff com.apple.WebCore (7534.56 - 7534.56.5) <568036DA-63F6-33E5-B25D-D66DF1B1C2E7> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/WebCore0x91199000 - 0x911fbffb com.apple.datadetectorscore (3.0 - 179.4) <3A418498-C189-37A1-9B86-F0ECB33AD91C> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCore0x911fc000 - 0x91272fff com.apple.Metadata (10.7.0 - 627.32) <650EE880-1488-3DC6-963B-F3D6E043FFDC> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata0x91273000 - 0x91273fff com.apple.quartzframework (1.5 - 1.5) <EF66BF08-620E-3D11-87D4-35D0B0CD1F6D> 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com.apple.Cocoa (6.6 - ???) <650273EF-1ABC-334E-B745-B75AF028F9F4> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa0x9cc1a000 - 0x9cd31fe9 com.apple.WebKit (7534.56 - 7534.56.5) <1EFE77EE-97B8-3D3C-B2ED-0FA4328E418B> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit0x9cd32000 - 0x9cd60ff7 com.apple.DictionaryServices (1.2.1 - 158.2) <DA16A8B2-F359-345A-BAF7-8E6A5A0741A1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices0x9cd61000 - 0x9cd9ffff libRIP.A.dylib (600.0.0 - compatibility 64.0.0) <19174EC0-DE0F-38EA-B5F3-7580E84677DD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib0x9cdd2000 - 0x9cf34ffb com.apple.QuartzCore (1.7 - 270.4) <6BC84C60-1003-3008-ABE4-779EF7B4F524> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore0x9cf35000 - 0x9cf38ffb com.apple.help (1.3.2 - 42) <DDCEBA10-5CDE-3ED2-A52F-5CD5A0632CA2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/HelpExternal Modification Summary: Calls made by other processes targeting this process: task_for_pid: 3 thread_create: 0 thread_set_state: 0 Calls made by this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by all processes on this machine: task_for_pid: 248309 thread_create: 2 thread_set_state: 0VM Region Summary:ReadOnly portion of Libraries: Total=199.7M resident=76.1M(38%) swapped_out_or_unallocated=123.5M(62%)Writable regions: Total=142.5M written=13.7M(10%) resident=25.2M(18%) swapped_out=12.8M(9%) unallocated=117.3M(82%)REGION TYPE VIRTUAL=========== =======ATS (font support) 59.9MATS (font support) (reserved) 4K reserved VM address space (unallocated)CG backing stores 3784KCG image 1796KCG raster data 408KCG shared images 3420KCoreGraphics 8KCoreImage 92KCoreServices 3828KJS JIT generated code 416KJS VM register file 4096KJS garbage collector 336KMALLOC 33.7MMALLOC guard page 48KMemory tag=240 2052KMemory tag=242 12KMemory tag=249 156KOpenCL 20KSQLite page cache 192KStack 71.7MVM_ALLOCATE 16.2M__CI_BITMAP 80K__DATA 12.2M__DATA/__OBJC 180K__IMAGE 528K__IMPORT 28K__LINKEDIT 43.2M__OBJC 2756K__OBJC/__DATA 28K__PAGEZERO 4K__RC_CAMERAS 244K__TEXT 156.5M__UNICODE 544Kmapped file 112.8Mshared memory 312Kshared pmap 7080K=========== =======TOTAL 537.8MTOTAL, minus reserved VM space 537.8MJun 17 06:38:41 Beckys-Mac Skitch[52725]: -[ENBootstrapProfileManager loadCachedProfiles]: loaded cached bootstrap profiles: (Jun 17 06:37:54 Beckys-Mac ReportCrash[52701]: Saved crash report for Skitch[52691] version 1.0.11 (1.0.11) to /Users/becky/Library/Logs/DiagnosticReports/Skitch_2012-06-17-063754_Beckys-Mac.crashJun 17 06:37:40 Beckys-Mac Skitch[52691]: ### Creating directory: /Users/becky/Library/Application Support/Skitch/bootstrapJun 17 06:37:40 Beckys-Mac Skitch[52691]: -[ENBootstrapProfileManager performEDAMGetBootstrapInfo]: profiles received: (Jun 17 06:37:37 Beckys-Mac Skitch[52691]: +[EDAMUserStoreClient(EDAMUserStoreClientAdditions) clientWithServerURL:] -- url: https://www.evernote.com/edam/userJun 17 06:37:37 Beckys-Mac Skitch[52691]: Bootstrap url: https://www.evernote.com/edam/userJun 17 06:37:37 Beckys-Mac Skitch[52691]: -[ENBootstrapProfileManager retrieveBootstrapInfo:]: starting profile retrieval.Jun 17 06:37:37 Beckys-Mac Skitch[52691]: -[ENBootstrapProfileManager loadCachedProfiles]: loaded cached bootstrap profiles: (null) Link to comment
Level 5* GrumpyMonkey 4,319 Posted June 17, 2012 Level 5* Share Posted June 17, 2012 Hi. Welcome to the forums! I wish I could help, but I haven't come across this problem with Skitch myself. I am sure some users will come along in a while to comment, but it might be a good idea to send this information to Evernote as a support ticket (see my signature below). I bet the customer service staff can move you along towards a solution more quickly than we can. Link to comment
pjonesCET2 0 Posted June 17, 2012 Share Posted June 17, 2012 You have a Possible Corrupt Preference File Or Corrupt file in the Skitch Directory in Application Support.l look for something like: com.skitch.skitch.plist ~(home)/Library/PreferencesLook for Skitch Folder in ~/Library/Application Support.Oh if you have Lion/Mountain Lion click on Go menu in Finder while holding the control key down. Link to comment
Becky 0 Posted June 17, 2012 Author Share Posted June 17, 2012 I solved it! I use Chrome, and so had not been updating Safari through Software Update. I did today, on a whim, and it solved the problem with Skitch. Perhaps that "Welcome" window was relying on something WebKit-related? At any rate, Skitch is working beautifully! Link to comment
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