(Archived) HELP: How to unlink a stolen device?

[bjorkalie 0]

Hi. I have Evernote installed on my laptop, but last night that laptop was stolen. How do I unlink that stolen laptop so the thief can't get at my notes? I only have access to Evernote currently on my Android, as I'm traveling. I haven't found any way on the mobile app that allows me to unlink the stolen laptop. Freaking out here. No attempts at submitting a ticket have worked. Please, please, someone help!

[GrumpyMonkey 4,320]

Hi. I have Evernote installed on my laptop, but last night that laptop was stolen. How do I unlink that stolen laptop so the thief can't get at my notes? I only have access to Evernote currently on my Android, as I'm traveling. I haven't found any way on the mobile app that allows me to unlink the stolen laptop. Freaking out here. No attempts at submitting a ticket have worked. Please, please, someone help!

Change your password.

[GrumpyMonkey 4,320]

Hi. I have Evernote installed on my laptop, but last night that laptop was stolen. How do I unlink that stolen laptop so the thief can't get at my notes? I only have access to Evernote currently on my Android, as I'm traveling. I haven't found any way on the mobile app that allows me to unlink the stolen laptop. Freaking out here. No attempts at submitting a ticket have worked. Please, please, someone help!

If your laptop is locked with a password, assuming the thief does not hack into it, you are fine. If they do get into it, they will gain access to your Evernote data, unless you have encrypted your hard drive. There is nothing you can do about that. If you want to keep them from syncing, though, you just change your password. When they try to sync, it will give them a prompt for the new password. It wouldn't hurt to change your passwords on every major site while you are at it.

Or, if you are really devious and quick (you'll need a laptop for this), you could hop onto a computer, download (sync) all of your Evernote stuff, dump it in the trash (select all and delete), and then empty the trash (the Evernote trash). Don't change your password, and the next time they fire up Evernote it will destroy all of your Evernote information on the drive. Hehehe. You'll naturally want to start a new account, take all of those notes you exported, and import them.

[anjoschu 67]

This information is probably too late for you, but if you have your Mac connected to iCloud, you can remote wipe it. Log in to icloud.com, select "Find my iPhone", select you Mac from the list and click remote wipe.

If your Mac doesn't appear on the list, you probably didn't configure your iCloud account on your stolen Mac. If it cannot be found/located, it isn't online right now or its configuration has been changed in a way for iCloud to no longer work. Try again later a few times for good measure.

So, remote wipe, and also change all of your passwords that are stored on that machine (Evernote, Mail, web sites, iCloud, etc.).

Edit: GrumpyMonkey, I like your self-destruct mechanism. Good thinking!

Edit2: You can set a passcode and display a message like "Property of Bill Gates. If found please call 1-800-1234569". See http://osxdaily.com/2012/03/17/remote-wipe-a-mac/

[Tom Clark 1]

It seems that the self destruct mechanism described by grumpy monkey could be implemented by evernote as a remote wipe feature. This would be handy as it could wipe out the offline notebooks too.

As I just found that Apple's remote wipe doesn't work without data enabled (am out of country) this would be a great addition.