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(Archived) Sync Error at Client Side


BradO74

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Hello All,

I have just installed Evernote yesterday, and I created a few new Notebooks as a test.

When trying to sync I get "Sync failed due to unexpected behavior at client side"

From all the posts i found with this error it was due to having more than the 250 notebook limit, and this is not my case :blink:

Here is the excerpt from my activity log:

10:52:43 [8104] 0% Connecting to www.evernote.com

10:52:43 [8104] 0% * loaded updateCount: 3

10:52:45 [8104] 0% Client is up to date with the server, updateCount=3

10:52:45 [8104] 0% * saved updateCount: 3

10:52:45 [8104] 0% Expunging server items

10:52:47 [8104] 0% Expunging server notebook "d3987c40-e952-410e-99ee-af00f7ce0ff9"

10:52:50 [8104] 0% EDAMUserException: errorCode=LIMIT_REACHED parameter="Notebook"

10:52:50 [8104] 0% Session terminated abnormally, elapsed time: 6s

10:52:50 [8104] 0% * sent: 515B, received: 326B

10:52:50 [8104] 0% * 6s (96%) spent in EDAM RPC

10:53:00 [4824] AutoUpdate: checking for update at: http://update.evernote.com/public/ENWin4/update.xml

10:53:00 [4824] Received status code 200 when accessing URL http://update.evernote.com/public/ENWin4/update.xml

10:53:00 [4824] AutoUpdate: no update found, remote revision is the same as the local revision (249072)

10:53:01 [4824] Received status code 200 when accessing URL http://update.evernote.com/public/ENWin4/ReleaseNotes_4.5.6.6884_en-us.html

I would be greatful for any assistance

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Welcome to the forums.

Your interpretation is correct. Something else is wrong/wierd.

You need to open a support request. See my signature for link.

The error may be a result of the other problems of this week.

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  • 8 months later...

I keep getting this message: "Sync failed due to unexpected behavior at client side" Can anyone recommend a solution?

12:01:10 [6908] 0% Connecting to www.evernote.com

12:01:11 [6908] 0% Session terminated normally, elapsed time: 1s

12:01:11 [6908] 0% * sent: 99B, received: 240B

12:01:11 [6908] 0% * 0s (70%) spent in EDAM RPC

12:01:11 [6908] Bootstrap info: request to "www.evernote.com" returned profiles: Evernote

12:01:11 [6908] Bootstrap info: Evernote (loadedFresh)

12:01:33 [6240] 0% Authenticating user "abaker@translations.com"

12:01:34 [5536] Opened database: C:\Users\abaker\AppData\Local\Evernote\Evernote\Databases\autumn_baker.exb (12.0MB Fixed)

12:01:41 [6472] 0% Connecting to www.evernote.com

12:01:41 [6472] 0% * loaded updateCount: 135

12:01:41 [6472] 0% Usage Metrics: sessionCount=0

12:01:41 [6472] 0% Client is up to date with the server, updateCount=135

12:01:41 [6472] 0% * saved updateCount: 135

12:01:41 [6472] 0% Authenticating notebook "Shared Training Notebook" shared by cherylfranklin3

12:01:42 [6472] 0% Syncing notebook "Shared Training Notebook" shared by cherylfranklin3

12:01:42 [6472] 0% * loaded linked notebook updateCount: 452

12:01:42 [6472] 0% Linked notebook is up to date with the server, updateCount=452

12:01:42 [6472] 0% * saved linked notebook updateCount: 452

12:01:43 [6472] 0% Updating server items

12:01:43 [6472] 12% Creating server note "Screen clip - Inbox - Microsoft Outlook", resource count: 1

12:01:44 [6472] 12% EDAMUserException: errorCode=PERMISSION_DENIED parameter="authenticationToken"

12:01:44 [6472] 12% Session terminated normally, elapsed time: 2s

12:01:44 [6472] 12% * sent: 174KB, received: 2.3KB

12:01:44 [6472] 12% * 2s (85%) spent in EDAM RPC

12:03:28 [6472] 0% Connecting to www.evernote.com

12:03:28 [6472] 0% * loaded updateCount: 135

12:03:28 [6472] 0% Usage Metrics: sessionCount=0

12:03:28 [6472] 0% Client is up to date with the server, updateCount=135

12:03:28 [6472] 0% * saved updateCount: 135

12:03:28 [6472] 0% Authenticating notebook "Shared Training Notebook" shared by cherylfranklin3

12:03:29 [6472] 0% Syncing notebook "Shared Training Notebook" shared by cherylfranklin3

12:03:29 [6472] 0% * loaded linked notebook updateCount: 452

12:03:29 [6472] 0% Linked notebook is up to date with the server, updateCount=452

12:03:29 [6472] 0% * saved linked notebook updateCount: 452

12:03:30 [6472] 0% Updating server items

12:03:30 [6472] 12% Creating server note "Screen clip - Inbox - Microsoft Outlook", resource count: 1

12:03:31 [6472] 12% EDAMUserException: errorCode=PERMISSION_DENIED parameter="authenticationToken"

12:03:31 [6472] 12% Session terminated normally, elapsed time: 3s

12:03:31 [6472] 12% * sent: 174KB, received: 2.3KB

12:03:31 [6472] 12% * 2s (86%) spent in EDAM RPC

12:04:45 [6472] 0% Connecting to www.evernote.com

12:04:45 [6472] 0% * loaded updateCount: 135

12:04:46 [6472] 0% Usage Metrics: sessionCount=0

12:04:46 [6472] 0% Client is up to date with the server, updateCount=135

12:04:46 [6472] 0% * saved updateCount: 135

12:04:46 [6472] 0% Authenticating notebook "Shared Training Notebook" shared by cherylfranklin3

12:04:46 [6472] 0% Syncing notebook "Shared Training Notebook" shared by cherylfranklin3

12:04:46 [6472] 0% * loaded linked notebook updateCount: 452

12:04:47 [6472] 0% Linked notebook is up to date with the server, updateCount=452

12:04:47 [6472] 0% * saved linked notebook updateCount: 452

12:04:47 [6472] 0% Updating server items

12:04:47 [6472] 12% Creating server note "Screen clip - Inbox - Microsoft Outlook", resource count: 1

12:04:48 [6472] 12% EDAMUserException: errorCode=PERMISSION_DENIED parameter="authenticationToken"

12:04:48 [6472] 12% Session terminated normally, elapsed time: 3s

12:04:48 [6472] 12% * sent: 174KB, received: 2.3KB

12:04:48 [6472] 12% * 2s (85%) spent in EDAM RPC

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  • 1 month later...

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