gotrice02k 0 Posted February 3, 2012 Share Posted February 3, 2012 i can't seem to update the app to 3.0.6 the process keep stuck on about 12% and just warning sign pop up said has mismatch cannot update. please help. thanks Link to comment
dlu 628 Posted February 3, 2012 Share Posted February 3, 2012 I've seen this come up a few times and I'm not sure why. Trying to contact the AppStore people to see if they can help. Please bear with us. You can upgrade via our site if you'd like.cheers! Link to comment
gotrice02k 0 Posted February 3, 2012 Author Share Posted February 3, 2012 hi dlu, thanks for the reply, i tried to dl on the website again and replace the current version but now it can't replace and i cannot deleted on launchpad what so ever, but it doesn't show up if i go to finder and click application, and app is not there, but it does still show on launchpad which i tried to delete or uninstall it won't work. Please help Link to comment
leafduo 0 Posted February 3, 2012 Share Posted February 3, 2012 I have the same problem here. Link to comment
bjru 0 Posted February 3, 2012 Share Posted February 3, 2012 Help! I have the same problem with 10.7.2 and 10.7.3!!! Link to comment
gregorgross 0 Posted February 3, 2012 Share Posted February 3, 2012 I can't update, either. And it happens right away - the App Store, when I try to update Evernote, sends a HASH MISMATCH without loading anything.And updating via website is not working, either. I shut down Evernote and the evernote menu bar icon, but it claims an 'info.plist' is still running. Don't know how to shut that down. Link to comment
dlu 628 Posted February 3, 2012 Share Posted February 3, 2012 Sorry everyone. Still trying to work with the people at the AppStore. For now its perhaps best to wait for the AppStore issue to get fixed.I talked to Support and they generally recommend a clean wipe of the old version before installing a new version if you're going from AppStore to the one from our site, just to be safe. I hesitate to recommend that because I know some of you have large databases that could take a while to update.It is the start of business here in California, so we expect to be able to find more people awake at Apple. Will pester... I mean politely ask them for help on your behalfhappy friday everyone! Link to comment
dlu 628 Posted February 3, 2012 Share Posted February 3, 2012 Just wanted to let you know we're still working on this. Link to comment
mdshrops 0 Posted February 4, 2012 Share Posted February 4, 2012 I am having this issue too. Thanks for working on it with Apple for us. I will watch here for more news on the resolution. I have close to 10,000 notes, so I would prefer not to uninstall/reinstall Link to comment
dlu 628 Posted February 4, 2012 Share Posted February 4, 2012 Yep, no resolution yet. But I'll be checking email over the weekend to see if there's anything we can do or if Apple recommends/announces anything Link to comment
Phil Dean 150 Posted February 4, 2012 Share Posted February 4, 2012 I am pleased to confirm that the hash mismatch error has been resolved on the Apple Mac Store. Sorry for the inconvenience.Cheers,Phil Dean Link to comment
mdshrops 0 Posted February 5, 2012 Share Posted February 5, 2012 Yes.. worked fine for me today. Thanks much Evernote folks! Link to comment
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gotrice02k 0
i can't seem to update the app to 3.0.6 the process keep stuck on about 12% and just warning sign pop up said has mismatch cannot update. please help. thanks
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