acedashdog 4 Posted February 2, 2012 Share Posted February 2, 2012 My Android came up with some message saying my database was corrupt and it was resynching. When it came back, all my notes were goneAfter a heart-stopping dash to my PC, I find they're still there in WindowsHowever often I synch they won't come back down to Android it keeps saying "create a new notebook"I logged a ticket (I have Premium) through the support page and got this "Unfortunately for security reasons we do not allow direct emails to the support Queue. Please go to the following website and click "Submit a Ticket" to file a user support case so that you may receive a *valid* ticket number. " WTF? I did exactly that? So I went back and carefully logged a second ticket asking why my support request had been rejected, and that was rejected as well.'Chat' is downNot a promising response to a premium customer. Please can anyone help me resynch my notes to my Android phone? It probably isn't a big problem to fix but it's a major problem to live with! Link to comment
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