(Archived) Confused about non-visible notebook

[jemostrom 5]

I've just started to use Evernote, and I'm a bit confused. I have set up a default notebook but I can't see it in the Mac version of Evernote (v3.0.1) but I can see it on my iPad. my iPhone and on the web ... but not on my Mac. Can anyone explain why? Have accidentally hid it in some way, if so how do I unhide it?

[Metrodon 2,188]

Sounds to me like you've hidden your Notebooks tree.

Look for a button labelled 'Show' towards the top left hand corner of the app.

[jemostrom 5]

I can't even see that button

What I can see is all the other notebooks but this one. I tried by clicking the reset button but there was no change.

[Metrodon 2,188]

OK - well if you can see your other notebooks then it isn't that.

Can you post a screenshot?

[BurgersNFries 2,407]

Did you create the notebook on the web client? If so, have you sync'd your Mac since creating the notebook?

[jemostrom 5]

Sure, here is a screenshot of the Evernote Mac app [attachment=1]Screen shot 2011-09-28 at 16.15.12.png[/attachment] and the web version[attachment=0]Screen shot 2011-09-28 at 16.16.06.png[/attachment]

[jemostrom 5]

Did you create the notebook on the web client? If so, have you sync'd your Mac since creating the notebook?

I've synced several times

[BurgersNFries 2,407]

Both screen shots show 27 notes total. Can you see the note in the Inkommande notebook when viewing all notebooks on the Mac? If so, what notebook does the note (on the Mac) show it's residing in?

You should probably open a support ticket. (see my sig.)

[jemostrom 5]

I can see that note and it says it's in Inkommande but that is the only place I can see Inkommande. OK, I'll open a support case.

[BurgersNFries 2,407]

I can see that note and it says it's in Inkommande but that is the only place I can see Inkommande. OK, I'll open a support case.

That's really weird. Yeah, I think you're going to need some direct EN help on this.

[BurgersNFries 2,407]

I just thought of something you could try. Go to the web client & create a new notebook "temp". Move the note from Inkommande to "temp". Delete the Inkommande notebook. Now sync your Mac. Does the temp notebook show up on your Mac? If so, go back to the web client & delete the now empty Inkcommande notebook. Then rename "temp" to Inkcommande & sync the Mac.

[jemostrom 5]

If I do this, the new notebook is synced, I can move the note to it. But once I have moved it all references to "Inkommande" disappears from the Mac client.

I'll not remove Inkommande in the case the Evernote people want to take a look at this.