kelvinng2011 0 Posted September 8, 2011 Share Posted September 8, 2011 Hi,i have edited some notes on windows evernote and found it is blank on android phone once sync both, still the same although sync many times. i then logout and login evernote on android phone, this time previous edited notes got appear but one or two exsiting notes becomes blank on android phone?Thanks & Regards,Kelvin. Link to comment
Level 5* gazumped 9,563 Posted September 8, 2011 Level 5* Share Posted September 8, 2011 Are the notes affected mainly those with large file inclusions? I run a droid phone and have occasionally panicked when notes seem to show up blank.. on mine, this seemed to be a factor of connection quality and processor speed. Larger notes take a while to download and format.If you wait for a while the note contents should show up - it may help if you set up the notebook as an offline asset on that handset. I have my Evernote set up to use wifi only and my main notebook is set to offline on the handset. Link to comment
kelvinng2011 0 Posted September 8, 2011 Author Share Posted September 8, 2011 just simple note with few sentences, even some notes with more wording have no problem. Link to comment
Level 5* gazumped 9,563 Posted September 8, 2011 Level 5* Share Posted September 8, 2011 Hmmn. Does the content come back after a wait, or do you need to re-sync / log off or do something else significant to get it to display? Can't really offer any suggestions for this one except https://support.evernote.com/ics/support/splash.asp?deptID=16058 Link to comment
anuradha 0 Posted September 8, 2011 Share Posted September 8, 2011 Hi,i have edited some notes on windows evernote and found it is blank on android phone once sync both, still the same although sync many times. i then logout and login evernote on android phone, this time previous edited notes got appear but one or two exsiting notes becomes blank on android phone?Thanks & Regards,Kelvin.Sorry that you are having issues. We are looking into it.You could also help us by sending us the logs to investigate the issue.Start Evernote app, press menu option, select "settings", select send logs to "android-preview@evernote.com"Please mention the use case or the issue seen in the email subject.Thank you. Link to comment
kelvinng2011 0 Posted September 9, 2011 Author Share Posted September 9, 2011 Hi,i have sent the log file to android-preview@evernote.com via my email kelvinng2010@gmail.comThanks & Regards,Kelvin Link to comment
anuradha 0 Posted September 9, 2011 Share Posted September 9, 2011 Hi,i have sent the log file to android-preview@evernote.com via my email kelvinng2010@gmail.comThanks & Regards,KelvinThank you for sending in the logs. We have raised an internal issue and dev is working on it. Link to comment
dbroush 0 Posted September 13, 2011 Share Posted September 13, 2011 I am having the same problem with the latest public release of Evernote for Android. This is very serious because I open my notes with a client, etc. and my note content is not there! Talk about embarassing and a deal-killer!Previous versions of Evernote for Android did not do this.Sent from my T-Mobile G2 using Tapatalk Link to comment
hgarg 3 Posted September 13, 2011 Share Posted September 13, 2011 we have found the root cause and fixed the problem with note loss if edited and synced at the same time.Pls try the new beta and let us know your feedback.Auto-save is coming soon too.viewtopic.php?f=51&t=29760 Link to comment
Hemant Garg 1 Posted December 31, 2011 Share Posted December 31, 2011 Hello Guys, We have introduced auto-save. Pls try it out and let us know your feedback. Thanks, Hemant Evernote Android Lead Link to comment
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