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(Archived) Help system failure



This morning I called the help system from the EN toolbar and received the following response:


Your support portal session has expired due to inactivity and the requested action has not been completed. If you entered data in the previous screen and would like to save it, please follow these steps.

Click this button.

Select and copy your unsaved text.

(optional) Paste your copied text into a temporary text file.

Refresh your browser and begin your process again.

Once you have arrived at the desired page, paste your data in the appropriate text boxes.

If you just want to restart your support portal session and discard any possible unsaved data from the previous screen, click below.


Neither of the offered buttons (neither shows on this text clip) produced any result.

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