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(Archived) EN app closing suddenly on iPhone, iPad

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EN works as well as ever, but lately, I've been having the app just shut down as though I've pressed the bottom button. It does, however, turn right back on to where I'd been before the shutdown.

Does anyone else have this problem?

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You will need to uninstall then reinstall the app. Please follow the below instructions.

If you have any "Pending" notes, click the "Pending" tab (iPhone) or go to the "Pending Synchronization" section (iPad).

Copy the content of each note to your iPhone Mail program and email them to your Evernote email address. Use the built in iPhone "Screenshot" function to preserve Image Notes to your Camera Roll.

Uninstall Evernote from your device.

Reboot your device.

On a desktop PC/Mac, download the latest version of Evernote via iTunes.

Connect your device to your PC/Mac and sync, installing Evernote via iTunes. Do not restore from a backup as this may simply restore the initial problem to your device, and do not install OTA from the Appstore, as this will leave behind cache files we are attempting to remove.

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This topic is now archived and is closed to further replies.

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