WTFologist 0 Posted July 7, 2011 Share Posted July 7, 2011 I enthusiastically tried Evernote today as a result of cross-promotion with Livescribe promotion of connect for Evernote. Livescribe software is 'clunky' (at best) on the mac. upon my first attempts to upload a pencast session of an important board meeting (where I prognosticated the virtues of Evernote + Livescribe), i got several Spinning Pizzas Of Death (Livescribe desktop or connect to Evernote became unresponsive). this inadvertently resulted in my first file, which is a bit over 20MB, to upload twice (um, duplicate detection, a feature request). so now 40 MB of my monthly quota is gone, even though i deleted the dupe and emptied the trash. but it's a monthly quota. I have a second meeting recorded, which is also a bit over 20MB but the remainder of my quota is just under 20MB, causing my second upload to be ignored (there is not a notice or warning, just NOTHING happens).seriously, i can't upload my SECOND meeting pencast for another month? this has not really really been a good way to try out the new team-up with Livescribe. can I have 20Megabyte-months credited to my limit? Link to comment
BurgersNFries 2,407 Posted July 7, 2011 Share Posted July 7, 2011 can I have 20Megabyte-months credited to my limit?I don't know what a 20Megabyte-month is, but if you want to have your upload reset, you'll need to contact EN directly. (See my sig.)The way EN works is that it's an upload limit. It's not like, say, Dropbox where you can 1.75 gigs, delete 1.5 gigs & then upload another 1.5 gigs. And yes, if you add the same 20 mb file to two different notes & upload them, it's 40 mb. Link to comment
Level 5 jbenson2 2,149 Posted July 7, 2011 Level 5 Share Posted July 7, 2011 You should contact Evernote Customer Support directly with your request. http://www.evernote.com/about/contact/support/ Link to comment
WTFologist 0 Posted July 7, 2011 Author Share Posted July 7, 2011 You should contact Evernote Customer Support directly with your request. http://www.evernote.com/about/contact/support/thank you. i have pasted the link to this post into a message to support. to clarify, by 20MB-months, i was referring to the upload limit per month that has been consumed. Link to comment
Recommended Posts
Archived
This topic is now archived and is closed to further replies.