toby39 0 Posted June 10, 2011 Share Posted June 10, 2011 I have uploaded both hand written notes and typed notes and none ever have any OCR...none of the text ever comes up in a search. Why would this not be working?Thanks! Link to comment
Level 5 jbenson2 2,146 Posted June 10, 2011 Level 5 Share Posted June 10, 2011 What file format are you saving the hand-written and typed notes? Link to comment
darisole 0 Posted June 11, 2011 Share Posted June 11, 2011 I'm having a similar problem. 24 hours ago I uploaded a hand-written note with three words (the picture has good quality in my opinion) - just to see how the text recognition worked. So far, none of the words have been recognized (the OCR status icon is still grey). A few hours later I uploaded a screenshot of this forum, same result. Link to comment
Level 5* gazumped 10,720 Posted June 11, 2011 Level 5* Share Posted June 11, 2011 Can you tell us what format the saved files are in? ..and (where it applies) what dpi resolution they're saved at? My understanding - and recent experience - is that text in reasonable resolution JPG's and TXT or DOC files is scanned within 24 hours. Provided, of course, that you didn't add them to a local notebook? Link to comment
darisole 0 Posted June 12, 2011 Share Posted June 12, 2011 OK so the screenshot of this forum has been recognized - it took almost 48 hours but it worked (I'm on the free plan). The hand-written note (which is a 300dpi JPG) has not been yet recognized. I'll keep waiting. Link to comment
Level 5* Metrodon 2,183 Posted June 12, 2011 Level 5* Share Posted June 12, 2011 Premium OCR is I believe prioritised ahead of free users. Link to comment
toby39 0 Posted June 14, 2011 Author Share Posted June 14, 2011 My images are jpegs, 1925x3264 -- I've taken several shots and uploaded them and none are indexable...it's been over a week. Any idea why? This is very frustrating. Link to comment
Level 5* Metrodon 2,183 Posted June 14, 2011 Level 5* Share Posted June 14, 2011 Support will probably be able to give you a better answer than anyone on here - I'd suggest opening a ticket. Link to comment
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