(Archived) account log in conflict - local machine with server

[scottbulmer 0]

Greetings,

I am having an issue where in attempting to sync, my local machine appears to have a different user name than that which appears on the Evernote server causing the 'invalid user name' error message. If I change the local machine user name in Evernote Preferences to that which appears on the server, I get a warning dialog box that there is a conflict and data will be lost.

The reason there appears to be different user names is that I had originally loaded Evernote for iPad about 8 months ago but never used it. At that time I must have setup a server account. Now after discovering the benefits of the software, I loaded it on my Mac Pro where I have built a data base apparently under a different user name. What is the best approach to resolving this conflict? Please note that there is no data on my iPad or on the Evernote server site.

Thanks, Scott

[engberg 89]

I'd recommend that you open an inquiry with support to make sure that you don't lose any data as you choose the correct account to use:

http://www.evernote.com/about/contact/support/

[scottbulmer 0]

Thanks Dave -

I have contacted support where they acknowledged the issue but have not yet suggested a solution.

Best, Scott