(Archived) "Synchronization Failure"

[Mark923 26]

My Evernote Desktop for Mac continually gives me this error:

Evernote is unable to connect with the Evernote Service. This may be due to a network problem or service maintenance. Please try again later. If enabled, automatic synchronization will resume once the Service becomes available.

But it still syncs just fine. All new notes, clips, etc. are actually updated, but I always get this error popup. Why?

[newevernoter 0]

I listened to the podcast last night and they seemed to suggest that some issues may be caused by a bad note (or the note contents?).

I think they said to open a support ticket.

[Phil Dean 150]

Please go ahead and submit a support request at http://www.evernote.com/about/contact/support/ so the support team can help you troubleshoot the sync issues

[Mark923 26]

Thank you. Just submitted a ticket and an activity log.

[Mark923 26]

I got a response from Evernote, followed the instructions (below) and this seemed to work. Several of my Stacks were not as I had them, but that's probably what caused the issues in the first place. A minor inconvenience. Thanks!

Please try moving your Evernote database directory so that Evernote will regenerate a new local database by copying your notes back down from the service. To do this:

1. Quit Evernote from the elephant icon in the menu bar.

2. In the finder, open the "Library" folder in your home directory. (This is in the directory with your name, NOT at the top level of your hard drive.)

3. Navigate to "Application Support"

4. Move the "Evernote" folder from that location to a different place (like the desktop)

5. Start Evernote, provide your username and password again if needed

This will synchronize all of your notes from the service and create a new local database

[EvernoteConnoisseur 18]

This has been happening to me too more and more frequently.. but I don't want to have to sync gigabytes of data again and again when this happens.

There has to be a better solution...