(Archived) Beta 3 Questions and Complaints

[Babette 0]

I am a Technical Editor, teach computing, and READ manuals and Help files. So my questions below are written after intensive searches on your site and in Help files. I find that in most cases your instructions define a feature but fail to explain how it really works or when to use it. I could find nothing that addresses my questions below.

1. I didn't want to run 2.2 and 3 parallel, so I went whole hog into v.3 Beta. Is there any way to go back to 2.2? (Will 2.2 be able to read the format of my notes file now?)

2. HOW do I control whether or not my notes will go onto your web site. I DON'T WANT THEM TO DO SO! At present the sync command appears to be turned off, but I can't find anything in the options that controls this and I'm hesitant to click on the Sync button, lest I activate it.

a. Can one send up notes selectively, or is it all or nothing?

b. Is it possible to close my online account?

c. If any notes were put on my online account, are they currently open to all readers, or can I make them private?

3. Right click does not work in Outlook Express 6 to add to EN after highlighting text in a message. I have to use Copy and Paste manually.

4. WHAT is the purpose of the "out of text" window for editing. I seem to be able to edit in any note anyhow.

5. How does one ADD to an existing note. e.g., I may start a search on the web for a specific subject, add my first "find" to EN, then go on and find additional information that I want to add to the first saved text IN THE SAME NOTE. I seem only able to create additional new notes for additional saved text. (This was true for me with 2.2 also.)

6. I suddenly have a new Notebook listed as "Conflicting Changes" It contains one message in which I changed a telephone number that I'd originally entered incorrectly. I've made changes in Notes before and this never happened. What does it mean? (NOTHING FOUND IN HELP FILES OR WITH A SEARCH OF THE FORUMS.)

[engberg 89]

1. The Evernote Beta uses a different database format than 2.2, so notes created through the Beta client will not be imported into 2.2. But you can run 2.2 and 3.0 side-by-side, so assuming you don’t have a huge number of notes to transfer, you can copy and paste them individually back into 2.2. Alternatively, if you don’t mind merging multiple notes from 3.0 into a single 2.2 note, export them from 2.2 in .mht format, open the export file with MS Word, and copy the content into a 2.2 note. This method does not transfer 3.0 tags back to 2.2 categories.

2. When you create a Notebook on your computer, you can make it "Local", so none of its notes will be synched to the service. This limits their accessibility on your other computers (and the automatic backup you get from the service), but may be useful for some cases.

2.a. Notes cannot be sent up (synched) to the service selectively. Local, Private/synched, and Public/synched settings only apply at the notebook level.

2.b. An account can be closed through a secure procedure, started by making a request through the Feedback form linked from the bottom of the page when logged in to your Evernote Web account.

2.c. All notes that you put into the service are private unless you explicitly publish the notebook. This means that only someone who knows your username and password can access your notes.

3. Right clicking to add a message to Evernote is only supported in the full version of Outlook and not in Outlook Express.

4. The out-of-tape window can be more helpful for writing and editing larger notes, opening multiple notes, and there is a formatting toolbar that is not visible in the tape.

5. We recommend using "copy and paste" to add to a new note. There's no separate UI for "clip into an existing note", since that would require selecting the note as part of that operation.

6. If a client sees that a note has been modified on the service, and the client has its own local changes, it may report a synchronization conflict and put the local copy of the note into the Conflict notebook so that you don't lose any data. We're investigating a possible problem in the client which may report spurious conflicts even though there are no conflicting changes on the service.

Thanks

[Jims 0]

WHAT is the purpose of the "out of text" window for editing. I seem to be able to edit in any note anyhow.

You can edit either within the tape or in an out-of-tape window. The purpose is twofold: 1) using an out-of-tape window gives you a larger field of view, especially if you're notes are set to be minimally sized within the tape. it also lets you display multiple notes from different parts of the tape at the same time on your screen, if you need; and 2) the out of tape window has tool buttons at the top for formatting. Hope this helps.

[Babette 0]

Many thanks for your attention to these problems. I have a few questions re the replies you gave.

2. When you create a Notebook on your computer, you can make it "Local", so none of its notes will be synched to the service. This limits their accessibility on your other computers (and the automatic backup you get from the service), but may be useful for some cases.

HOW do you make it "Local"? I have gone through all the menu commands, including program options and can not find what will make a Notebook "local"

I notice that you specify making a Notebook "Local" WHEN YOU CREATE IT. Is there no way to do so after it's been created?

ALSO it would be helpful to specify in the Help Files that if one clicks on Sync when a notebook is selected/highlighted, it will be sent to the online account. I did this accidentally yesterday, and then had to remove all 98 messages manually online!

It would be helpful to be able to delete all or a group of notes from the online account at one time.

5. We recommend using "copy and paste" to add to a new note. There's no separate UI for "clip into an existing note", since that would require selecting the note as part of that operation.

Perhaps you could consider a command to "Clip to last note created" In my case this is how I want to use it, and I suspect it could be helpful for many who are looking up a specific subject or want to copy only parts of a long document.

Having to go back and forth between screens from the web or a document, cutting and pasting can get tedious.

6. If a client sees that a note has been modified on the service, and the client has its own local changes, it may report a synchronization conflict and put the local copy of the note into the Conflict notebook so that you don't lose any data. We're investigating a possible problem in the client which may report spurious conflicts even though there are no conflicting changes on the service.

In my case, I had not sent any messages to the service, so the correction had been made only in the note on my hard drive.

[crane 40]

2. You have to make a notebook local when you create it. There is no way to make it local (or synchronized) after the fact. A workaround is to just make yourself a temporary local notebook, move all of the notes from the wrongly-synchronized one, delete the synchronized one, and then rename your temporary notebook to what you wanted it to be in the first place.

3. When you click on sync it doesn't sync the notebook that you're on, it synchronized *all* non-local notebooks. So, you clicking it yesterday didn't cause anything accidental - that's the purpose of the button

5. This is something that was asked for in previous versions of EN. We finally got "merge note" functionality, which seems to satisfy most of our needs. EN3 has merge too. So, the work around is to clip clip clip to your heart's content. Then, back in EN3, select all of the contiguous notes that you want to be in one note, and select merge from the right-click menu. It's darn close to the "copy to last note" functionality that you want.

Hope this helps.

[Babette 0]

2. You have to make a notebook local when you create it. There is no way to make it local (or synchronized) after the fact. A workaround is to just make yourself a temporary local notebook, move all of the notes from the wrongly-synchronized one, delete the synchronized one, and then rename your temporary notebook to what you wanted it to be in the first place.

How should I move all the notes to the temp Notebook? Only way I can think of after searching Help files is to export all notes and then import them to new Notebook?

[crane 40]

After you've selected all the notes, you can drag either a note header, or a line from the note list over to the temp notebook. My machine shows a + sign when doing that, implying that you're making a copy, but when I do it, the note(s) is/are actually moved that the target notebook.