COMO RECUPERAR NOTAS QUE NO FUERON SINCRONIZADAS

[yuliamf153 0]

POR FAVOR, NECESITO ORIENTACION, HE PERDIDO 10 NOTAS QUE NO LOGRO UBICAR EN NINGUN ARCHIVO. LAMENTABLEMENTE, AUNQUE SIEMPRE BUSQUE SINCRONIZAR, SIEMPRE ME DECIA QUE USUARIO Y CLAVE NO ERAN CORRECTOS! SIN EMBARGO, SIEMPRE ENTRABA EN MI APLICACION DESDE LA LAPTOP Y AUNQUE NO SINCRONIZABA SEGUI CREANDO LAS NOTAS, Y CUANDO DECIDO CAMBIAR DE EQUIPO ME TRAE ESTE PROBLEMA. DESINSTALE LA VERSION QUE TENIA EL EQUIPO ANTERIOR Y VOLVI A INSTALAR PERO NO ME MOSTRO LAS NOTAS QUE NO ESTABAN SINCRONIZADAS. HABRÁ ALGÚN ARCHIVO QUE WINDOWS GUARDE PARA ESTO? ESTOY DESESPERADA, ERA INFORMACION MUY IMPORTANTE.

[gazumped 12,643]

On 9/25/2024 at 7:12 PM, yuliamf153 said:

PLEASE, I NEED GUIDANCE, I HAVE LOST 10 NOTES THAT I CANNOT FIND IN ANY FILE. UNFORTUNATELY, EVEN IF I ALWAYS SEARCHED TO SYNC, IT ALWAYS TOLD ME THAT USER AND PASSWORD WERE NOT CORRECT! HOWEVER, I ALWAYS ENTERED MY APPLICATION FROM THE LAPTOP AND EVEN IF IT WAS NOT SYNCING, I CONTINUED CREATING THE NOTES, AND WHEN I DECIDE TO CHANGE DEVICE IT BRINGS ME THIS PROBLEM. I UNINSTALLED THE VERSION THAT THE PREVIOUS COMPUTER HAD AND REINSTALLED BUT IT DIDN'T SHOW ME THE NOTES THAT WERE NOT SYNCHRONIZED. IS THERE ANY FILE THAT WINDOWS KEEPS FOR THIS? I AM DESPERATE, IT WAS VERY IMPORTANT INFORMATION.

Hi.  What device and operating system are you using?

Evernote announced new features for the "Free" account in August 2024 for users can test out what Evernote features might be useful for them.  Access is limited to ONE device only,  because it is intended purely as a trial version.

If you're an existing user,  you have access to your account on that one device,  and the ability to change that device a few times per month.  If you exceed the limit you get locked out for 30 days,  so if there's an issue and access is not urgent you could simply wait it out.  

In some cases subscriptions are available on a monthly basis,  so if you can subscribe for at least one month,  you'll have unlimited access to sort things out.

If you try the account again by signing in to Evernote.com in a desktop browser,  read the messages that come up carefully.  You should be able to disable all other accesses and limit yourself to the web. 

Unfortunately you can't download your notes in bulk from there - if you need to export your data you'll have to change your access to an installed desktop at some stage.

More details here -  https://evernote.com/blog/free-limit-changes-august-2024

[yuliamf153 0]

Hola, el sistema operativo que tengo es la laptop es W10, y el nuevo equipo W11PRO. Traté de abrir la app en mi equipo nuevo, pero no fue posible (ya en mi otro equipo habia problemas de sincronización y no entiendo si es porque se descubri que tuve usuarios (no lo recordaba) pero eran independientes (uno fue abierto desde mi celular y tenia asociada mi cuenta hotmail) y el que abrí en mi laptop lo tenia asociado a mi cuenta gmail. Ahora, lo que no comprendo si influye que también la version que usaba en la laptop era bastante vieja y estoy contando si lo pasado los 30 dias me permita localizar esas 10 notas que nunca han sido sincronizadas. Mi temor es que se no estén almacenadas en ninguna parte, lo cual no creo porque asi no se sincronizaba, estaban a la vista apenas abria la app en la laptop y sin entrar a la web para ello. 

[PinkElephant 9,253]

And which version was that „pretty old“ version you used on your laptop ?

I assume you still have access to your old laptop.

Without that information it’s difficult to tell if there is a chance, and how to proceed.

[yuliamf153 0]

On 10/10/2024 at 17:39, PinkElephant dijo:

Hola, buenos dias. Si, es una laptop que sigue en buen funcionamiento. Pero en mi imprudencia probablemente sin haber sincronizado en linea una version que era 5.8 y otros digitos que grabé ni siquiera en una captura de pantalla, lo cual insólito que no consiga una ruta donde al haber eliminado la vieja versión y darle actualización a la app me haya dejado solo con 4 notas de las 14 que tenia, las que desaparecieron lamentablementes eran las más significativas con información de mis trabajos personales y laborales. Ya no se que hacer. Sigo en un limbo. 

 

[PinkElephant 9,253]

Hello, good morning. Yes, it is a laptop that is still in good working order. But in my recklessness probably without having synchronized online a version that was 5.8 and other digits that I recorded not even in a screenshot, which is unusual that I do not get a route where having deleted the old version and updating the app has left me only with 4 notes of the 14 that I had, the ones that disappeared unfortunately were the most significant with information about my personal and work work. I don't know what to do anymore. I'm still in limbo.

[PinkElephant 9,253]

If it was really version 5.8, it was already years outdated when v10 was launched in 2020. EN needs an authorization by the cloud server to access the database.

I assume the local database still exists, holding the missing notes. But the authorization needs to be tricked, because the server is permanently shut down.

But I’m not familiar with the Windows version. Maybe @gazumped has an idea about how to access your notes.

[gazumped 12,643]

If you still have access to the local database file on your computer and it is an .EXB file,  there's a way to extract backup (ENEX) files from it,  which can be imported into the new v10 version.  If you had an account with Evernote and can still sign in through Evernote.com you should find that your notes will still be saved on the server and would download to the new version. 

I'm sorry that's a complicated answer and probably won't translate very well - Support may have some Spanish speakers who will be able to communicate it better - I suggest you contact them first!  - https://help.evernote.com/hc/en-us/articles/29101069844371-How-to-contact-Evernote-Support