New notes appear as Numbers & symbols

[SwordFaisal 3]

Good day All,

I got an issue recently after updating the app to the latest one in my Android device. The Arabic text in my new notes appear as numbers with symbols in the preview note column inside the app. Kindly find an example below:

كليو

&# 5دا غيض &#

 

This problem appeared with recent/new notes that just created after updating the app. However, the old notes appear normal with no issues both in the preview note column and inside the note itself.

Note: I noticed that the recent/new notes appears normal when get inside the note itself.

 

 

Kindly advise in this matter ASAP or consider to fix this annoying bug in the upcoming updates. 

[PinkElephant 9,020]

Only users here, nobody to fix anything.

It is obvious that instead of showing the characters, you see the underlying code for the characters.

Issue a bug report at support. You will receive an canned return email. Read it carefully and provide the information specified in that email. Unless you do, your ticket will be dropped.

[SwordFaisal 3]

where can I initiate the ticket to the team support?

[PinkElephant 9,020]

If you are on Android, in the Help section behind your avatar top left.

Tap on the avatar, tap on help on the little menu, tap on issue support ticket.