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Logged in but no longer have access to password or email address


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  • Level 5*
Posted

I'm an IOS user and am asking for a friend who can't log in.  He has access to Evernote on his phone and gets auto-logged in, so he hasn't needed to type in his username and password for a while. He now wants to install the Windows desktop app but no longer can remember his password and his email address on record is an old school email that is no longer active so he can't just go the forgotten password path.  He is still currently logged in on his phone and can access notes, so the question is, is there any way for him to determine his password from within the app?  I don't think so but I thought I'd ask other Android users.  He has submitted a support ticket but the auto response wasn't very encouraging since he doesn't have access to his email on record.  Does anyone have any thoughts or ideas?  Thanks.

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