Leon2771 1 Posted August 6 Share Posted August 6 So, now Evernote have changed their policy to only allow 1 synced device, after initially unsyncing my Micorsoft desktop app (Windows 11) and keeping my iphone app, I decided that I no longer want to use Evernote any more. Anyway, as I have the Microsoft app version of Evernote, when I tried to resync it, a browser window automatically opened. So, I unsynced my iphone and synced the browser version expecting the Microsoft app to automatically open as this is where i was initially directed away from. Anyway, this is not the case, and now not only am i not able to open the desktop app version, but now the browser version will not open. So, I have no access to my notes whatsoever!! No device is able open. Please can somebody help as I can't wait a month for the reset within Evernote to open my notes... 1 Link to comment
Level 5* gazumped 12,066 Posted August 14 Level 5* Share Posted August 14 Hi. You're using a free app. The device unsync process works smoothly for me, but if you have been blocked the only choices are to wait or to subscribe, even if only for a month. This is the current situation... https://help.evernote.com/hc/en-us/articles/32039082181139-Device-limits-in-Evernote-Free-August-2024 1 Link to comment
Level 5 PinkElephant 8,808 Posted August 14 Level 5 Share Posted August 14 Beside this, make sure to log out of your account on any client before trying to unsync. If I’m not mistaken, with the new 1-device-policy you can log out on one device and directly log in on another, without unsyncing. But I haven’t yet tried, so I could be wrong Link to comment
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