Can't log into Evernote app

[abluegirl 1]

Hi there,

 

This morning when I tried to use Evernote on my phone, I found I was logged out.  I tried to log in again, I wasn't able to.  The Error message said: "Error - Error signing in .  Please try again.  If the issue continues contact support."

After I experienced this issue, I updated the app. This did not help, as I was still unable to log in and I got the same error message.

Any help you can provide would be most appreciated.

Thank you!

[PinkElephant 8,996]

This should apply to Android devices as well:

https://help.evernote.com/hc/en-us/articles/29216279537043-Troubleshooting-issues-with-Account-Management-and-Web-Actions-Logins

[abluegirl 1]

Thank you, Pink Elephant! Unless I'm reading it wrong, that article is not helpful. It applies to evernote as it is used in web browsers. I'm using the app on my phone.

 

Edit: i just did a full uninstall and reinstall on my phone, and it appears to have corrected the problem. Thanks again!

Edited August 2 by abluegirl
Solution found.

[PinkElephant 8,996]

Android phones use Chrome as their standard browser, as does the framework used by EN. I wouldn’t exclude an interaction.

Good you could solve your problem.