Jump to content

Very difficult to log in using second factor on android


Recommended Posts

Posted

I have second factor enabled on my account. I use Microsoft Authenticator. I am trying to log in to Evernote on Android 14.

1. I click "Login" in the mobile Evernote appp

2. I'm presented with username entry. I enter the username and confirm.

3. I'm presented with password entry. I enter the password and confirm.

4. I'm presented with authentication code entry. I switch to Microsoft Authenticator and check the code. Then I switch back to Evernote.

5. I am back at the start page and have to enter username and password again. Now, I have to remember the code and have max 30 seconds to enter my username, then password and then code

 

Expected behavior: after switching back to Evernote in step 5, I should be able to enter the code without re-entering username and pasword

  • Level 5
Posted

The expected behavior is the actual behavior, at least on iOS.

Once you are in, check in EN app settings, Passcode if you can enable a Passcode or Face/Touch-ID. This should avoid a new full login.

  • Evernote Expert
Posted

I agree that this is difficult on Android 14. I worked it out by waiting until the 2FA codes changed in the authenticator app.

I remembered the cider and rapidly logged in. You have to about 90s. Once the log on is complete it is easier thereafter.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...