GordonS 29 Posted July 13 Share Posted July 13 After I accepted the latest Windows update (10.96.5) when I move a note from the Inbox notebook to another notebook, the note reappears in the Inbox notebook a short while later (10 seconds to as much as 2 minutes). If I delete the note, it stays deleted. If I restore the deleted note and then attempt to move it from the Inbox notebook to another notebook, it reappears as before. The attached image with a single note in the Inbox is from the Web. The attached image with four notes is from the Windows App. The attached image with the Table of Contents detail for 7/9/24 shows that the note thinks it is in another notebook "Old TOC/Top Tasks/Weekly White Board" yet it appears in the Inbox notebook. The iOS version shows no notes in the Inbox notebook even after a sync. I have designated the Inbox notebook to be available offline in iOS. I have been an Evernote customer for well over 10 years. I'm coming to the reluctant point of looking for a more stable solution. My spoons are so bent out of shape so as to be increasingly unusable. Sad demise for a once great product. Link to comment
piatgroup 2 Posted July 15 Share Posted July 15 I have the exact same problem as you. I am hoping an update will fix this annoyance. 1 Link to comment
Nouk 1 Posted July 16 Share Posted July 16 same problem here though EN online shows all as should be, windows keeps returning the note to the notebook where note originated To the point of the originator of this post: although this bug is a disruption of flawless working, I must compliment Bending Sppons for the humongous improvements they have made to stability and reliability of the product, besides functional improvements. There are still some flaws but a year ago I was also seriously considering to leave, but I am back in love again! 1 Link to comment
sva03066 12 Posted July 17 Share Posted July 17 I have realized about this behaviour today. One thing to note is that I see the note moved to the destiny notebook if I use the web version of Evernote, althoug the note itself shows a label saying that it is in the old notebook. So, in the web version of Evernote the note has dissapeared from the old notebok but shows a label as it is in the old notebook. Even of this, it appears in the list of notes of the new notebook. In the Windows Evernote version, it reappears in the old notebook after a few seconds. 1 Link to comment
scoleman@stipelis.com 3 Posted July 18 Share Posted July 18 I am getting the same issue. I do I create a ticket? 1 Link to comment
scoleman@stipelis.com 3 Posted July 18 Share Posted July 18 I am having the same issue. After moving notes from my dedicated inbox, reappear in the inbox on the desktop app and not on the online version. How do I create a ticked? 1 Link to comment
Level 5* gazumped 12,057 Posted July 19 Level 5* Share Posted July 19 Hi. Please state your device and OS / Evernote version numbers. Has your app been updated or installed recently? Are you able to see all your notes? To raise this with Support - https://help.evernote.com/hc/requests/new - (be patient for a response here, and take care to reply to any boilerplate responses that you get) Link to comment
sva03066 12 Posted July 19 Share Posted July 19 Laptop with Windows 10. Evernote version: 10.96.5-win-ddl-public (20240711163554) Editor: v178.17.4 Servicio: v2.0.9 © 2019 - 2024 Evernote Corporation. Todos los derechos reservados. Evernote has updated several time in the last weeks. I can see all the notes and the problem moving notes between notebooks doesn't happen with all the notebooks, as far as I have seen. Link to comment
Level 5* gazumped 12,057 Posted July 19 Level 5* Share Posted July 19 Hi. Latest version is now 10.97. You could try updating, but this issue has been reported by others. I'd suggest reporting to support and waiting for their response. Link to comment
scoleman@stipelis.com 3 Posted July 20 Share Posted July 20 10.97.3-win-ddl-public (20240718185432) Editor: v178.17.7 Service: v2.1.2 © 2019 - 2024 Evernote Corporation. All rights reserved I am able to see all of my notes. Link to comment
scoleman@stipelis.com 3 Posted July 20 Share Posted July 20 and whenever I try to open this.....: https://help.evernote.com/hc/requests/new, ...this just takes me to the sign-in page. It's like a never ending loop. You tell me to request a support ticket. it takes me to the sign-in page...I go to the sign-in page, I log in and try to submit a request... and it takes me to the sign in page again. Extremely frustrating. Link to comment
Level 5* gazumped 12,057 Posted July 20 Level 5* Share Posted July 20 17 minutes ago, scoleman@stipelis.com said: It's like a never ending loop. There's also mobile access - try under 'Help' in the app. Link to comment
scoleman@stipelis.com 3 Posted July 20 Share Posted July 20 Ill try that. Thank you 1 Link to comment
sva03066 12 Posted July 23 Share Posted July 23 With the last update of Evernote for Windows it seems that que problem has been solved. 1 Link to comment
GordonS 29 Posted July 24 Author Share Posted July 24 14 hours ago, sva03066 said: With the last update of Evernote for Windows it seems that que problem has been solved. As the original poster I thought it would be good to chime in. I just tried deleting a note in my Inbox that was one of the ones listed in my original post. Within 15 seconds it reappeared. No joy here.🙁 1 Link to comment
Scott Yang 3 Posted August 20 Share Posted August 20 the same issue with the latest version Evernote 10.101.7 1 Link to comment
rodneyh 0 Posted August 20 Share Posted August 20 Any updates? My inbox keeps doing this magic trick. I have sent in a bug report that hasn't even gotten a response in over a week. Thanks, Rodney H Link to comment
Scott Yang 3 Posted August 22 Share Posted August 22 Solved. I switched off the start-up app, reboot, deleted the appdata/roaming/evernote folder, then start the evernote and login, the notes disappeared from the dropbox. 2 Link to comment
Level 5* gazumped 12,057 Posted August 31 Level 5* Share Posted August 31 A clean reinstall works (mostly). Sign out of the account / don't save data locally / use Revo Uninstaller Free (Win) or Appcleaner (Mac) to uninstall the app. Power device off and back on, then re-download and reinstall from Evernote.com and leave Evernote running to rebuild local data. New installs are typically a little slow - things get better after a day or so. Link to comment
rodneyh 0 Posted August 31 Share Posted August 31 I tried Scott Yang's approach and my inbox is finally straightened out! Never a response from Evernote FWIW Thanks, Rodney H Link to comment
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