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(Archived) Unable to view attachments, (PDF and JPG)


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Greetings!

I have scanned some handwritten notes via my copier/scanner at work, and emailed them directly to my Evernote address. Each time the message received states there's an attachment (example below) however I am unable to open/view them. Is there a detail I am missing?

Many thanks!

"The following document has been scanned on the Fiery and attached to this email:

SKMBT_C45011011711340.jpg"

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My best guess is that you have a Free account, and your email does not correctly identify the type of the file that is being sent to Evernote. If our mail gateway can't clearly tell that the file is a supported type for Free accounts (e.g. "image/jpeg" or "application/pdf"), then we have to discard it.

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Archived

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