pansovic 70 Posted May 11 Share Posted May 11 I'm experiencing significant syncing problems. I deleted a lot of notes from the Windows version of Evernote, but it hasn't synchronized even after several months. I want to uninstall Evernote from Windows and start fresh. What would be the most effective way to do this? If I uninstall the Windows version, will I lose the entire history of each note? I've noticed that some notes no longer contain the images, and I'm wondering if I can restore the notes along with their history. Link to comment
Mike P 2,967 Posted May 11 Share Posted May 11 I would start by going to the web version of EN and checking that everything is there. That is the definitive server version of your notes. If everything is OK on the web then you are safe to do whatever you like to the local version. Before you bother to uninstall I would simply sign out and choose "remove my Evernote data from this device". You can then sign back in. All the data will be downloaded again. This effectively refreshes the data base. If you are still having problems I would do a complete uninstall using something like Revo uninstaller (free). That ensures everything is removed and you can start again with a completely blank canvas. Link to comment
pansovic 70 Posted May 11 Author Share Posted May 11 I don't have the option to "remove my Evernote data from this device". When I sign out, the only options I see are "exit without sync" and "return to app." Since I'm experiencing sync issues, I want to choose the option to exit without sync, delete everything, and start fresh by syncing the data from the web. Link to comment
Mike P 2,967 Posted May 11 Share Posted May 11 Which version of the Windows app are you using? I assumed V10, but I'm now worried you are still on the legacy version which would certainly explain major issues. Have you checked that your data on the web version is correct? The latest versio nis 10.87.5-win-ddl-public (20240509102911) Editor: v178.1.10 Service: v1.105.2 © 2019 - 2024 Evernote Corporation. All rights reserved Link to comment
pansovic 70 Posted May 11 Author Share Posted May 11 I'm using V10, which is why I'm facing significant problems. The Legacy version is no longer around. With Legacy I never had issues I have the exact version that you described. Link to comment
Mike P 2,967 Posted May 11 Share Posted May 11 1 minute ago, pansovic said: I have the exact version that you described. So when I do file 🢂 sign out I get You could aslo look at settings and unclick the "Keep a copy of my notes on this device at sign-out I'm going to emphasise again that you must check that the web version is correct or you coud potentially loose data. Link to comment
pansovic 70 Posted May 11 Author Share Posted May 11 I might have clicked in the past on "Do not show this message again". When I unclick "Keep a copy ..." and sign out, does that remove all Evernote from my PC? Is there a way to completely remove evernote from my PC? and to start from scratch downloading from the web version Link to comment
Jon/t 1,654 Posted May 11 Share Posted May 11 8 minutes ago, pansovic said: Is there a way to completely remove evernote from my PC? and to start from scratch downloading from the web version A lot of folk recommend Revo uninstaller to do this. Gets rid of everything and you can start fresh. 1 Link to comment
Solution Mike P 2,967 Posted May 11 Solution Share Posted May 11 15 minutes ago, pansovic said: When I unclick "Keep a copy ..." and sign out, does that remove all Evernote from my PC? It removes your data but not the app. 16 minutes ago, pansovic said: Is there a way to completely remove evernote from my PC? and to start from scratch downloading from the web version Perhaps you should read the advice people give you. 1 hour ago, Mike P said: If you are still having problems I would do a complete uninstall using something like Revo uninstaller (free). That ensures everything is removed and you can start again with a completely blank canvas. 1 Link to comment
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