Evernote Window spontaneously resizes after using shortcut/clicking or clicking on note link

[Tmo 9]

Reproducible on Evernote windows v. 10.86.8

Reproduce:

a) position evernote using windows positioning shortcuts (win key + arrows); for example: win key + arrow left will position it as a window taking left half of your monitor

b) use a shortcut (for example: crtl+q), or click a note link, etc...

Expected:

Evernote Window stays in position

Acutal:

Evernote Window spontaneously resizes

[gazumped 12,224]

Confirmed - please feedback to Evernote or contact Support.  We're mainly other users here.

[Mike P 3,073]

I don't think this is new - I seem to recall it being mentioned a long time ago, but unfortunately I can't find the post.

[javapa 0]

I have the same problem.
I use note links all the time so it's really hindering my workflow.
I'm running version 10.91.4 on Windows.

 

Is there any news on this issue?

Thanks in advance.

 

James

[gazumped 12,224]

Hi.  Try updating to the latest version (currently 10.95) - if your issue continues,  check this page https://help.evernote.com/hc/en-us/categories/27869980799123-Technical-issues for links to Support

[Tmo 9]

years are passing and this terribly annoying issue still persists

 

everytime I click a shortcut - window resizes.... I want blood

[gazumped 12,224]

8 hours ago, Tmo said:

everytime I click a shortcut - window resizes.... I want blood

When did you last hear from Support?

[Tmo 9]

yes I know @gazumped you want me to jump through 1000 hoops just for the app not to be annoying

what do you want me to do. I described the problem. Shall I travel to italy? Buy them coffee? What do I need to do to fix this terrible thing?

[s2sailor 2,508]

1 hour ago, Tmo said:

what do you want me to do. I described the problem.

It looks like you described the problem here.  This is a user forum that is not followed by Evernote.  If you want them to be aware of the problem you will need to submit a support ticket as suggested above.

[Tmo 9]

Filed https://help.evernote.com/hc/en-us/requests/4054893

[Tmo 9]

As expected they emailed me that THEY WILL NOT EVEN LOOK AT THE TICKET UNTIL I DO 1,000,000 things myself

 

[gazumped 12,224]

1 hour ago, Tmo said:

As expected they emailed me that THEY WILL NOT EVEN LOOK AT THE TICKET UNTIL I DO 1,000,000 things myself

More likely it's restart / reinstall / send activity logs,  which is standard self-help.  This device is sitting next to you,  so they can hardly fix things remotely...

[s2sailor 2,508]

4 hours ago, Tmo said:

As expected they emailed me that THEY WILL NOT EVEN LOOK AT THE TICKET UNTIL I DO 1,000,000 things myself
 

It is probably closer to two things.  Assuming you have the latest version installed and your reproduction steps are still accurate you will need to attach your log files and send them the steps if you haven’t already.

[Tmo 9]

why would I do all that instead of THEM trying to reproduce it on their windows machine (and immediately seeings the problem is there)

here in this thread many users confirmed it

why do I need to jump through unnecessary hoops to report an obvious, easily reproducible bug???

[s2sailor 2,508]

I’ll mention it again, this is a users forum, Evernote isn’t here.  If you want them to know about it you need to tell them and follow the support process.  If you don’t provide what they have requested then no further action is taken, but if you rather spend your time complaining about the process, that is up to you.

[Tmo 9]

Yes, complaining somehow brings relief, especially, that I am right