Jordano1 0 Posted March 23, 2024 Posted March 23, 2024 Hello! I have long been using subscription version of endnote and just got a MacBook Pro M2 16in. Got the message above when trying to open Evernote. Quit-restart - same message. deleted and reinstalled Evernote - same message. Updates system to Sonoma - same message. Any suggestions?
Evernote Expert Solution gazumped 12,641 Posted March 25, 2024 Evernote Expert Solution Posted March 25, 2024 Try a clean reinstall - 1 - Make sure your notes are synced up to date (check the web client or another device) 2 - Exit Evernote (if you can) / delete data from device 3 - Uninstall app with Appcleaner (Mac) or Revo Uninstaller Free (Win) 4 - Power device off / allow 10 seconds / power back on 5 - Download latest Evernote from Evernote.com 6 - Reinstall. It will take a little while for the app to be fully operational If that hasn't fixed anything, check your local housekeeping - how much free storage space? What other processes are active? Do you have good network speed?
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