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"Something went wrong on our end, sorry about that. Please try restarting Evernote."


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Posted

Hello!

I have long been using subscription version of endnote and just got a MacBook Pro M2 16in.  Got the message above when trying to open Evernote. Quit-restart - same message.  deleted and reinstalled Evernote - same message.  Updates system to Sonoma - same message.  Any suggestions?

  • Evernote Expert
  • Solution
Posted

Try a clean reinstall - 

1 - Make sure your notes are synced up to date (check the web client or another device)

2 - Exit Evernote (if you can) / delete data from device

3 - Uninstall app with Appcleaner (Mac) or Revo Uninstaller Free (Win)

4 - Power device off / allow 10 seconds / power back on

5 - Download latest Evernote from Evernote.com

6 - Reinstall. It will take a little while for the app to be fully operational

If that hasn't fixed anything,  check your local housekeeping - how much free storage space?  What other processes are active?  Do you have good network speed?

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