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Notes deleting as I am writing them


claudiacab

Idea

Hi,

My notes delete as I write them, literally i will be typing and they vanish!  I have updated the app, closed and re opened. I do not know what else to do. It is really stressing me out as I use evernote for my uni work. If anyone can help that would be amazing. Thanks. 

 

 

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On 2/5/2024 at 11:39 AM, claudiacab said:

Hi,

My notes delete as I write them, literally i will be typing and they vanish!  I have updated the app, closed and re opened. I do not know what else to do. It is really stressing me out as I use evernote for my uni work. If anyone can help that would be amazing. Thanks. 

Hi, and welcome to the forums. What platform and OS (Windows, Android, Mac, iOS, Web, etc.) are you using? What version of Evernote do you have? Has this always happened when using Evernote, or is it new? This is definitely not the expected behavior, so perhaps with more info others here can assist.

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And first step: log into your account by using a web browser to go to evernote.com.  It's possible your notes are still there.  If they are, you can use the web client for now,  If they're not, file a support ticket.  Then provide the info that Dave is asking and some of the experts here may be able to offer some additional things to try while you are waiting for support.

Vinnie

 

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