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Notes deleting as I am writing them


claudiacab

Idea

Hi,

My notes delete as I write them, literally i will be typing and they vanish!  I have updated the app, closed and re opened. I do not know what else to do. It is really stressing me out as I use evernote for my uni work. If anyone can help that would be amazing. Thanks. 

 

 

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On 2/5/2024 at 11:39 AM, claudiacab said:

Hi,

My notes delete as I write them, literally i will be typing and they vanish!  I have updated the app, closed and re opened. I do not know what else to do. It is really stressing me out as I use evernote for my uni work. If anyone can help that would be amazing. Thanks. 

Hi, and welcome to the forums. What platform and OS (Windows, Android, Mac, iOS, Web, etc.) are you using? What version of Evernote do you have? Has this always happened when using Evernote, or is it new? This is definitely not the expected behavior, so perhaps with more info others here can assist.

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And first step: log into your account by using a web browser to go to evernote.com.  It's possible your notes are still there.  If they are, you can use the web client for now,  If they're not, file a support ticket.  Then provide the info that Dave is asking and some of the experts here may be able to offer some additional things to try while you are waiting for support.

Vinnie

 

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On 06.02.2024 at 19:26, VincentC said:

And first step: log into your account by using a web browser to go to evernote.com.  It's possible your notes are still there.  If they are, you can use the web client for now,  If they're not, file a support ticket.  Then provide the info that Dave is asking and some of the experts here may be able to offer some additional things to try while you are waiting for support.

Vinnie

 

Thanks for help! I had a similar problem before, but it turned out to be a synchronization problem. Have you checked your synchronization settings lately? Sometimes a synchronization failure can cause notes to disappear. It may also be worth considering whether any third-party software is interfering with Evernote. Finally, if you're worried about losing data, I'd recommend backing up your notes regularly, just in case. This is very important, because I use this service for my writing work in https://www.masterpapers.com/ to help with home writing work.

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On 5/1/2024 at 7:37 PM, Teos2515 said:

Thanks for help! I had a similar problem before, but it turned out to be a synchronization problem. Have you checked your synchronization settings lately? Sometimes a synchronization failure can cause notes to disappear. It may also be worth considering whether any third-party software is interfering with Evernote. Finally, if you're worried about losing data, I'd recommend backing up your notes regularly, just in case. This is very important, because I use this service for my writing work in https://www.masterpapers.com/ to help with home writing work.

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On 5/1/2024 at 8:37 PM, Teos2515 said:

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