Mahdi Ahmadi 0 Posted December 27, 2023 Share Posted December 27, 2023 I tried to log in and purchase the team account after my one month trial expired. but I can't purchase it and I can't log in and I can't make another account with the same email address. Link to comment
Evernote Expert agsteele 3,059 Posted December 27, 2023 Evernote Expert Share Posted December 27, 2023 Sounds like you'll need to contact customer support. https://help.evernote.com/hc/en-us/requests/new?guest=true Select Subscriptions/Billing Issues or teams Billing Issues if you really want a Teams account Link to comment
Mahdi Ahmadi 0 Posted December 27, 2023 Author Share Posted December 27, 2023 please take a look on the attached picture. I put all details and credit card. when I press the purchase button it says the billing email is not in the valid format. I am trying to purchase the evernote with my current email address and account and I don't want to make another email address. Link to comment
Evernote Expert agsteele 3,059 Posted December 27, 2023 Evernote Expert Share Posted December 27, 2023 As I said above, contact support. We are all users here so we can help with many of the challenges greetings things going but not with subscription problems. Link to comment
Mahdi Ahmadi 0 Posted December 27, 2023 Author Share Posted December 27, 2023 thank you very much, I made a ticket for them still waiting for the respond. my ticket number is #3801942. Link to comment
Evernote Expert Solution agsteele 3,059 Posted December 27, 2023 Evernote Expert Solution Share Posted December 27, 2023 Response times are slow at the moment especially with the various holidays. 1 Link to comment
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