lob 5 Posted December 14, 2023 Share Posted December 14, 2023 From Accounts --> Billing there is no longer the option to downgrade to Free. My only option to avoid a steep $$$ increase in January next year is to fully cancel my account. Is this some type of error on their part, or by design. Btw their "help" chat bot is a joke. Link to comment
Jon/t 1,657 Posted December 14, 2023 Share Posted December 14, 2023 There should be a link to cancel subscription near the bottom I think. Not near a pc to check right now though. Link to comment
lob 5 Posted December 14, 2023 Author Share Posted December 14, 2023 I'm not looking to cancel, just downgrade to free. Both their chatbot help and a google search advises me to go to Billing --> Account Level and select UPDATE !!! Link to comment
Level 5* Solution gazumped 12,062 Posted December 14, 2023 Level 5* Solution Share Posted December 14, 2023 Scroll all the way down the page - check out the very bottom, just above "Terms of Service". Link to comment
lob 5 Posted December 14, 2023 Author Share Posted December 14, 2023 Ok I get it, cancelling your plan is not cancelling your account. Confusing though. I'm CHANGING or downgrading (to the FREE plan) not cancelling. Thanks for your help. 1 Link to comment
lob 5 Posted December 14, 2023 Author Share Posted December 14, 2023 Ok so here's a tip for anyone wanting to save money. I just downgraded my plan to FREE and after a couple of BS screens begging me to stay, this 40% off offer appeared. I still cancelled though. Time to move on. Link to comment
Level 5 PinkElephant 8,795 Posted December 14, 2023 Level 5 Share Posted December 14, 2023 Nobody is begging you (do you need the expression for your EGO ?). They offer you a 1 year discount, similar to other 1 year discount offers they had been running. Remember Black week ? Yes, that one. You could have taken it. If you don't think it has enough value for you, you skip it. And then you leave, as Free is a trial now, and you already know everything you need to know. This is one of these decisions normal people take in a minute, and don't feel the need to brag about it. Need applause ? OK: 👏🏻👏🏻👏🏻 And farewell. 1 Link to comment
Grant837 136 Posted December 14, 2023 Share Posted December 14, 2023 56 minutes ago, PinkElephant said: Nobody is begging you (do you need the expression for your EGO ?). They offer you a 1 year discount, similar to other 1 year discount offers they had been running. Remember Black week ? Yes, that one. You could have taken it. If you don't think it has enough value for you, you skip it. And then you leave, as Free is a trial now, and you already know everything you need to know. This is one of these decisions normal people take in a minute, and don't feel the need to brag about it. Need applause ? OK: 👏🏻👏🏻👏🏻 And farewell. Really? Was this reply necessary? 1 Link to comment
Level 5 PinkElephant 8,795 Posted December 14, 2023 Level 5 Share Posted December 14, 2023 1 hour ago, Grant837 said: Really? Was this reply necessary? Same question. 1 Link to comment
lob 5 Posted December 15, 2023 Author Share Posted December 15, 2023 My subscription cost basically doubled. So yeah, I did feel the need to downgrade to free. I'm still with Evernote (as far as I know), just somewhat restricted. ...Just trying to help others save money by posting the discount offer. Jez. Link to comment
Grant837 136 Posted December 17, 2023 Share Posted December 17, 2023 On 12/15/2023 at 12:06 AM, PinkElephant said: Same question. Yes, we all occasionally need some community feedback on how others perceive our communications with others... me included. 1 Link to comment
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