Task Syncing and Creation Issues in Android Version

[Barry Graham 68]

I have tried to get this resolved twice through support cases.  The last time I was told it couldn't be reproduced, but that's most likely because the support rep wasn't testing the issue on a phone with more than 800 tasks (about 700 of them marked completed). You just nearly doubled by subscription to $130 and I feel it's reasonable for someone to be on top of this issue until it's resolved, not just saying it's been noted and never getting back to me again.

Here are the issues, both occuring on the Android version only:

1. Saving a new task takes around 20 seconds to complete.  I've sent you a recording that shows this issue happening.  Again if you don't test this with my data or on data with hundreds of tasks, then how can you expect to reproduce or fix it?  It seems that Evernote Tasks isn't really designed for people that use it frequently.  Maybe if you had a way to delete or archive completed tasks it would help.
2. I change due dates on tasks, or mark tasks completed.  They show as changed.  I close the app and then when I reopen it the next time, the tasks are back how they were before, with the original due dates or no longer marked as complete.

It's getting to the point where I'm considering giving up using it on my phone, which is a shame since the main reason I chose this over my previous task management system was the ability to use it on my phone.  Google tasks isn't as powerful but at least it doesn't have performance issues like Evernote tasks does.

[agsteele 3,072]

54 minutes ago, Barry Graham said:

You just nearly doubled by subscription to $130 and I feel it's reasonable for someone to be on top of this issue until it's resolved, not just saying it's been noted and never getting back to me again.

As we may have noted previously, these forums are almost entirely user-to-user support.  We aren't Evernote nor are we Evernote Support.  Occasionally you'll see a staff person around and their profiles are marked Staff.  Otherwise you're talking to other users and we didn't do anything about the subscription.  Your only option is to reopen your support ticket as I noted alongside another of your posts in a different thread.

SInce you seem to think that the issue relates to the number of tasks you have, why not move all the completed tasks into a separate Task Archive note? That might speed up the writing of new tasks to the default task note.  Probably the best way to achieve that with so many completed tasks is to duplicate the default note. Rename Archive Tasks or whatever then delete the open tasks from the Archive.  Similarly go to the default task note and then delete the 700 completed tasks from the this note leaving just the open tasks.  Thereafter, you could do some house keeping once in awhile moving the completed tasks to the archive.  They will all appear in the task pull out wherever they are held and regardless of their status.

If that fixes the saving speed then that will confirm your theory about the size of your task list being at the heart of that challenge.  Of course if you don't need the completed tasks then you could simply delete the ones that are finished.  But I can understand that some workflows benefit from a record of what has been done as well as what is awaiting.

[Barry Graham 68]

I created a task in a brand new note and it still took 20 to 30 seconds to save, so I think it doesn't matter how the tasks are saved. It seems the total number of tasks in general is the issue. It could be that the overall size of my database is the issue. I have hundreds of completed tasks. I would gladly delete them all if it could be done without having to open each one first, rather than being able to select multiple tasks at once and pressing a delete button, which isn't possible.