Free plan allows to have only 1 notebook and 50 notes

[Oleg UA 2]

Hello, starting from yesterday I started to get an error that my current plan allows only 1 notebook and 50 notes although the Free plan should have higher limits and I already have about 20 notebooks and 100+ notes.

Getting the same error on mobile and web clients trying to create a new notebook or a note.

[mika1151 1]

I am also the same victim. I found a temporary solution.
Please return the Evernote web version to an older version on your profile screen.
You will then be able to add notes and move notes. However, since the number of notes does not match, it is safer to edit using the app.

[Oleg UA 2]

7 hours ago, mika1151 said:

I am also the same victim. I found a temporary solution.
Please return the Evernote web version to an older version on your profile screen.
You will then be able to add notes and move notes. However, since the number of notes does not match, it is safer to edit using the app.

This really works, thanks for the tip!

[PinkElephant 6,858]

Search the forum - it seems the Free plan is about to change.

The 50 notes will likely be the new limit - for more you need a subscription.

AFAIK no official announcement yet …

[Mike P 2,251]

1 hour ago, PinkElephant said:

AFAIK no official announcement yet …

and the system limits document has certainly not been updated. https://help.evernote.com/hc/en-us/articles/209005247-Evernote-system-limits

 

[agsteele 2,611]

I think this is a trial with some Free users.

If the trial is successful then expect that the announcement will be made. Otherwise expect a different outcome with slightly different limits.

But as fellow users we are more or less on the dark.

[PinkElephant 6,858]

What is pretty save to tell is that there will be changes to the Free plan.

Nobody using it today for any serious endeavor should rely on a continued use under today's conditions. BS is cutting some old rope, like the grandfathered subscriptions that are discontinued as the renewal comes up, and moves them to a Personal plan subscription , including a new price.

The Free plan is obviously under consideration - so anybody should make plans for the time when the Plans conditions will change. Since there is no subscription period paid in advance, the terms of the plan can be changed for all users on a relatively short notice.

From what I see, I don't think it will be possible in the future to use a Free plan for a longer period of time, or anything more than a test drive. I do think that sharing from a subscription to a Free user will still remain a viable usage, but this is an opinion, not assured.

[Oleg UA 2]

It is bad they do such things w/o announcements. There would be no question if such new limits were described somewhere. But they change the rules on the fly and I would not even use the paid plans because there is no guarantee they won't cut the limits for them at some time.

[PinkElephant 6,858]

With the paid plan you and the company offering the service have a legally binding contract. During the subscription period features can only be changed in a favorable way (like adding new features).

Sure the plans can change, but only when the subscription is up for renewal. There are customer rights that need to be observed.

A user of the Free plan is exactly that: A user. He is protected by law (can take his data and leave, data protection, privacy), but has no contract, which means the company can change the plans rules without waiting for a subscription to expire. That’s the difference between being a user, and being a customer.

[PinkElephant 6,858]

Thanks for the tip - I wouldn’t trust the old editor to properly work any more. EN warns it may malfunction since last year.

[Oleg UA 2]

2 hours ago, PinkElephant said:

Thanks for the tip - I wouldn’t trust the old editor to properly work any more. EN warns it may malfunction since last year.

Agreed, but at least this allows me to create new notes.

Although I am not sure I will continue using Evernote unless they bring back the old limits. Will look for an alternative...